CU*Answers

  • CU*Answers Releases its Self Service Grand Opening Kit

    CU*Answers, the West Michigan-based core data processor, has announced the release of its second quarterly Grand Opening Kits for credit unions. The “GO” kits are designed to provide credit unions with cheap, professionally-designed marketing collateral in a box. The first kits, released in June, gave credit unions a variety of collateral to help them introduce…

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  • CU*Answers Delivery Services Wraps Up Fiscal Year

    CU*Answers, West Michigan based core processing CUSO, announced that its Delivery Services team completed its fiscal year in September. The team managed ten new client conversions, one de novo credit union opening its doors, and seven mergers for existing CU*BASE® clients in 2012. The net increase in the number of members served resulting from these…

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  • CU*Answers Host Credit Union Planning Sessions

    CU*Answers, a West Michigan based CUSO, announced it had hosted and facilitated Board planning sessions for two of its client credit unions. Meijer Credit Union of Grand Rapids, Michigan was held on September 17, and Lake Huron Credit Union of Saginaw, Michigan was held on September 21-22. CU*Answers offers its facilities for credit unions and…

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  • CU*Answers & Xtend Host Annual Planning Session

    West Michigan based CUSOs, CU*Answers and Xtend, announced that they had concluded the Annual Joint Planning Session. The event was held August 21-23, 2012, at the J.W. Marriott in Grand Rapids, Michigan. This key event is a joint opportunity for board members and leadership teams to participate and review the upcoming year’s business plan and…

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  • Besser Credit Union Finds Value in eDocument Strategy

    CU*Answers eDocument strategies team manager John Beauchamp recently visited Besser Credit Union in Alpena, Michigan to assist them with their eDocument strategy planning. As a result, the credit union learned of eDocument tactics that lead to operational efficiencies. They also learned how these efficiencies can subsequently improve member service, free up storage space (and the…

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  • CU*Answers Announces ERM Strategy

    CU*Answers, the 100% credit union-owned CUSO, announced that it is developing a full Enterprise Risk Management (ERM) strategy to be built into its CU*BASE® core data processing software.  The software update is being developed in conjunction with AuditLink, CU*Answers’ auditing and compliance managed services division, as well as with CU*Answers’ internal writing team.

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  • CU*Answers Announces CU*BASE® 12.0 Upgrade

    West Michigan-based data processing CUSO, CU*Answers, announced all Online Data Processing clients received the new 12.0 Software Upgrade for the flagship data processing software, CU*BASE on July 22nd, 2012.  CU*Answers stated the 12.0 software upgrade is second of three major software upgrades it will be deploying to its data processing clients in 2012.

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  • CU*Answers Puts Compliance Challenges in its Crosshairs

    West Michigan-based CUSO, CU*Answers, announced that compliance challenges continue to be a key factor in its development of CU*BASE®, the CUSO’s core processing solution. In addition to new features like direct access to Qualifile risk assessment tools via CU*BASE, which was added earlier this year, CU*Answers indicated that is working on a tool to transmit…

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