Total Community CU and First Financial CU Win CU*Answers’ Share & Win Contest

CU*Answers, a 100% credit union-owned cooperative CUSO, recently announced the winners of its third Share & Win contest. Credit unions participating in CU*Answers’ quarterly service enrollment contest for members were encouraged to demonstrate how they were promoting the contest for a chance to guarantee a member from their credit union a prize. Total Community Credit […]

PowerNet Credit Union Signs Core DP Contract with CU*Answers

CU*Answers announced that $85M Tampa, Florida-based PowerNet Credit Union recently executed a contract to migrate its existing core data processing system over to CU*BASE®, the CUSO’s flagship solution. “We were really excited to get the notification from Don (PowerNet CU CEO Donald Prue) that he and his team had selected CU*Answers as his new data […]

Developer’s Help Desk Online Store Takes Focus

CU*Answers announced that its new Developer’s Help Desk (DHD) online store is open for business and has already started to secure client and vendor interest and early orders. The DHD currently features over 160 products and services, and is located within the CU*Answers Online Store. Scott Page, business development manager, said: “This represents the first […]

Xtend Announces the Launch of 200th Campaign for the Year

Xtend Inc., a Grand Rapids-based CUSO, announced yesterday that it has completed its 200th joint marketing campaign for 2017. “Last year at this time we had launch approximately 35 campaigns,” said Xtend CEO Liz Winninger. “200 campaigns with months left to go is a testament to our participating credit unions and partners.” The CUSO runs […]

Xtend Contact Center Launches New Service for Clients

Grand Rapids-based credit union service organization, Xtend Inc., celebrated the recent successful launch of its new inbound contact center return call feature, which gives credit union members on hold the ability to request a call back when an agent is available. Xtend has been working on the project throughout 2017, testing and getting to know […]

CU*Answers Migrates Two Credit Unions to SaaS Deployment

CU*Answers recently announced that it had successfully migrated two of its customer-owners from an in-house deployment of its CU*BASE® core data processing platform over to its online, SaaS version. The two credit unions were Newberry, Michigan-based Tahquamenon Area CU (TACU) and Superior, Wisconsin-based Superior Choice CU (SCCU). Scott Collins, the CUSO’s EVP of National Sales […]

Two CUSOs Are Better Than One

CUProdigy, a CUSO that provides cloud-based core data processing solutions, and eDOC Innovations, a CUSO that provides digital transaction management and related technologies, today announced a partnership to strengthen the technology they’re able to jointly offer credit unions. “We believe that CUSO-to-CUSO collaboration is the key to bringing greater value to credit unions,” said eDOC […]

Share One and eDOC Innovations Partner Up to Offer a Cooperative Value

Share One, a leading CUSO core processing software developer for credit unions announced today a new partnership with eDOC Innovations, a CUSO specializing in mobile enterprise digital transaction management. Share One’s core software, NewSolutions provides a robust, SQL and Windows-based platform serving a growing client base of credit unions nationwide. In addition to their trusted […]

Executive Exchange with eDOC and AVCU

Bret Weekes, President and CEO of eDOC Innovations, recently met with Joe Bergeron, President of the Association of Vermont Credit Unions (AVCU) for an executive exchange to discuss the technology challenges that credit unions face to meet member needs for immediate satisfaction in a convenience-oriented society, all while still maintaining their philosophical roots as a […]