CU*Answers assisted Lakota Federal Credit Union in establishing their new credit card portfolio on CU*BASE

The CU*Answers SettleMINT EFT Team completed a credit card program for Lakota FCU, located in Kyle, SD, which will allow them to begin offering credit card loans to their members with the CU*BASE online credit card platform. “By utilizing the CUBASE online credit card platform Credit Unions are able to offer a valuable service to […]

CU*Answers releases client news figures for second half of the 2020 calendar year

CU*Answers, the 100% credit union-owned, data processing CUSO, recently determined the sixth month average send rate for Client News emails sent from July 1 through December 31 of 2020. In total, CU*Answers sent out 348 Client News items, a decrease of 10 from the 358 Client News emails sent out during the same time frame […]

CU*Answers releases alert figures for second half of the 2020 calendar year

CU*Answers, the 100% credit union-owned, data processing CUSO, recently determined the sixth month statistics for alert items posted between July 1 and December 31 of 2020. In total, CU*Answers posted 126 alert items – 63 of these were posted in Q3 and another 63 were posted in Q4. Breaking these figured down month-by-month, July saw […]

CU*Answers launches Fiserv online credit card interface

CU*Answers has launched a new online credit card processing interface, working with Fiserv. This new interface offers yet another platform that will allow credit unions the ability to have their credit cards in-house, on the CU*BASE core processing platform. “An in-house program can provide benefits to members like allowing them real-time access to their available […]

CU*Answers using mobile first design to meet current mobile strategies

CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, will move to a growing trend to develop mobile software first, then work up to a larger desktop version for its online banking products. In the past, using the graceful degradation strategy where desktop design was already in place, developers wanted to take advantage of new […]

CU*Answers welcomes Growing Oaks Federal Credit Union

The CU*Answers Conversions team recently assisted staff at Growing Oaks Federal Credit Union with opening their doors December 8, 2020, using the data processor’s CU*BASE® platform. Growing Oaks FCU, located in Goldsby, Oklahoma is the only charter issued by NCUA in 2020 and the third credit union in the state to select CU*Answers for core […]

CU*Answers release new OnDemand videos

The West-Michigan based cooperative CUSO, CU*Answers, recently announced new video additions to the CU*Answers OnDemand video library, where clients can train at their own convenience. CU*Answers is a launching point for multimedia information and education, and OnDemand is just one of these options. Lani Lowing, Education Team Lead of Client Services and Education said, “Our […]

Elliot Petty joins the CU*Answers Clients Services team

West Michigan-based cooperative CUSO CU*Answers recently announced that the Client Services and Education team has added another client services representative. Elliot Petty has experience in logistics and holds Bachelor of Science in business administration. “We are excited to have Elliot join our team,” said Lani Lowing, team lead for the client services department.

AuditLink launches new abnormal activity monitoring web series

AuditLink recently launched a new web conference series to offer an in-depth look at abnormal activity monitoring using CU*BASE. Held once per quarter, the conferences provide opportunities for credit unions to learn more about how the tool can be used to identify and monitor suspicious or high-risk activity across their member base. “This is a […]