Category: CU*Answers

CU*Answers releases Servicer Edition online store

CU*Answers announced it has released its Servicer Edition (SE) online store as part of its overall online store offering. The SE online store represents a perfect complement to the wide variety of products and services offered to businesses within its SE account servicing platform. The store allows clients the capability to quickly enhance their level […]

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CU*Answers hires Servicer Edition Sales Representative

CU*Answers recently announced the hiring of David Soper as its sales representative for the Servicer Edition product suite. The Servicer Edition business suite is a comprehensive set of software technology tools that may be leveraged by any organization to provide account servicing (as a service) to its customers. Servicer Edition can be cost-effectively implemented by […]

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Servicer Edition featured at Leadership Conference

CU*Answers announced its Servicer Edition product was prominently featured at its Annual Leadership Conference held in Grand Rapids, MI from June 14th – 16th. 250+ CEOs and credit union executives from across the country attended this year’s conference at the JW Marriott. Many stopped by the Servicer Edition booth to learn more about the product […]

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Matt Sawtell joins CU*Answers Sales & Marketplace Development team

Cooperative CUSO CU*Answers recently announced that Matt Sawtell has joined the CU*Answers Sales team. Matt has over 19 years of experience in the credit union field, starting his CU*Answers career as a member of the Network Services (CNS) team. Having spent the majority of his career with CNS, Matt was vital in developing a managed […]

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Elizabeth New Jersey Firemen’s Federal Credit Union launches website

CU*Answers recently congratulated Elizabeth New Jersey Firemen’s Federal Credit Union on the launch of their new website. The new website uses a vibrant red color scheme, provides for quick access to important links, easy viewing of important loan rates, links to ATM and branch locations and quick access to their mobile app downloads. The site […]

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CU*Answers assists Santee Cooper Credit Union in converting their credit card portfolio to CU*BASE

The CU*Answers SettleMINT EFT Team converted 967 credit card loans for Santee Cooper Credit Union to CU*BASE online credit card platform. Santee Cooper Credit Union, located in Moncks Corner, SC, brought their credit card portfolio in-house. “One benefit for credit unions moving to the online credit card platforms is that their members are allowed to […]

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CU*Answers Client Services and Education team promotes from within

The West-Michigan based cooperative CUSO, CU*Answers, recently announced that receptionist/ administrative assistant Lauren Kincaid has been promoted to a client service representative. VP of Client Service and Education Laura Welch-Vilker said, “We are excited to share Lauren’s positive attitude and determination with our clients. She will be a great asset to the Client Services and […]

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Tia Stanfield joins CU*Answers Client Services and Education

West Michigan-based cooperative CUSO CU*Answers recently announced that the Client Services and Education team has added another client services representative, Tia Stanfield. “With seven years of customer service experience, we are thrilled to welcome Tia to the Client Services and Education team here in Las Vegas,” said Manager Kasey Hawkins. “Tia feels that her biggest […]

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CUSO partners working together to defend against cyber attacks

On June 22, 2022, speakers from CU*Answers were invited to participate in the annual CU*NorthWest Leadership Conference held this year in Spokane, WA to discuss services available to assist credit unions in daily network management and information security compliance. One such presentation, titled “Future Technology Advancements Require Modern Cybersecurity Measures”, focused on today’s emerging cyber […]

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