Category: CU*Answers

CU*Answers moving forward with new mobile features

New features and enhancements will be offered in CU*Answers’ Mobile 4.0 release that credit unions can offer on their own schedule. Now credit union mobile products can be managed to meet their members’ service and product needs. Banner advertisements will now optimally scale to any device, including tablets. The banner ads will continue to auto […]

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New CU*Answers OnDemand videos available

The West-Michigan based cooperative CUSO, CU*Answers is a launching point for multimedia information and education. Now you can get this information OnDemand – when and where you want it. Kasey Woodhead, assistant manager of Client Services and Education, recently announced that in August 2019, the Client Services and Education Team published new video content. “CU*Answers […]

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CMS launches CU*BASE Strategic Release Management Services

Julie Gessner, Vice President of CMS Sales, recently announced the launch of CU*BASE Strategic Release Management as service. The service provides credit union executives and managers with strategic approaches for the utilization of technology associated with major CU*BASE platform enhancements. Each CU*BASE Strategic Release Management engagement is carefully developed, planned and executed by the brand […]

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CU*Answers announces the 2019 Q3 Debit Card Contest winner

CU*Answers, the 100% credit-union owned cooperative, recently announced the winner of its 2019 Debit Card Contest. Contests are run quarterly for a two-month period as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements, bill pay, and debit cards. Contest enrollment is free to all CU*Answers credit […]

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CU*Answers hosting compliance event

CU*Answers, the 100% credit union-owned data processing CUSO, is coming to Columbus, Ohio for a compliance conference. Join Jim Vilker, NCCO/CAMS, VP of Professional Services with AuditLink and Marvin Johnson, CAMS/CFE, Assistant Manager of AuditLink, for a day of compliance and auditing best practices, as well as an opportunity to interact with your peers. This […]

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CU*Answers completes merger of Birmingham Bloomfield CU and Metro North FCU

The CU*Answers Conversions team completed the merger of over 6,400 members from Metro North Federal Credit Union into Birmingham Bloomfield Credit Union in August. Both credit unions were on the data processor’s CU*BASE® platform. This brings the credit union membership to over 11,000 members. Birmingham Bloomfield Credit Union, located in Birmingham, MI, joined the CU*Answers […]

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CU*Answers begins staging process for new IBM POWER servers

CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, has begun the staging process for deployment of two new IBM mainframes, the foundation of their online data processing tool suite utilized by more than 180 credit unions nationally. During the project, CUSO technical teams will be migrating the production workload to a new POWER9 server at their […]

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CU*Answers Board ratifies 2020 business plan

At its recent board planning session, the board of CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, ratified the cooperative’s 2020 business plan for its fiscal year starting on October 1st. The planning session was hosted by Frankenmuth Credit Union. In commenting on the event, Scott Collins, EVP of National Sales and Marketplace Relationships for CU*Answers […]

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CU*Answers helps contribute to success of Maui chapter event

CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, recently participated in the 6th Annual Credit Unions of Maui charity golf tournament at the Kahili Golf Club in Wailuku on Maui. During the wrap-up luncheon, event organizers shared that the event had raised more than $30,000 for the Hale Makua Health Services charity, which was a record […]

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CU*Answers assists with technology upgrade planning for Ripco Credit Union

In preparation for a fall deployment, CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, and Rhinelander, Wisconsin-based Ripco Credit Union, have started the planning process for a technology refresh of RIPCO’s high availability and disaster recovery server. The credit union will be migrating their back up production server from IBM’s POWER6 architecture to IBM’s new POWER9 […]

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