Category: CU*Answers

AuditLink releases new analytics capabilities to combat money laundering

AuditLink, the audit and compliance division of CU*Answers, expanded on its robust anti-money laundering software with the fall release of the core data processing system CU*BASE. “We wanted to solve an age-old problem that most AML software providers have been unable to solve for years,” said Jim Vilker, VP and leader of AuditLink. “That problem […]

Read More

CU*Answers hosts CEOs at strategic collaboration event

CU*Answers, a 100% credit union-owned CUSO, held their annual CEO Strategies conference November 11-15, 2019, in Grand Rapids, Michigan. CEOs from 50 credit unions and CUSOs from across the country gathered for four days of collaboration, learning, and direct peer interactions aimed specifically at credit union CEOs. The events kicked off on Monday with a […]

Read More

CU*Answers releases 2020 Education Catalog

The West-Michigan based cooperative CUSO, CU*Answers, recently announced that the 2020 Education Catalog is complete and is being mailed to their clients this week. CU*Answers works to deliver the catalog prior to the beginning of each calendar year to give clients time to design their own annual training program based on the offerings in the […]

Read More

CU*Answers Client Services and Education Team adds more talent

The West-Michigan based cooperative CUSO, CU*Answers, recently announced that as of November 2019, the Client Services and Education Team has added another client services representative to team. Laura Welch-Vilker, VP of Client Services and Education said, “Alexandria Timm joins us with a background in customer service and over a year’s worth of hands-on CU*BASE experience. […]

Read More

CU*answers now supports weekly and bi-weekly consumer loan skip pay programs

In addition to supporting automated consumer loan skip pay programs with monthly payment frequencies, CU*Answers now supports automated skip pay programs for loans with weekly and bi-weekly payment frequencies. Credit unions will be able to offer this popular program to more members and the timing is perfect! Skip pay programs are commonly offered by financial […]

Read More

CU*Answers launches iPay native, API integration for iPay clients

CU*Answers and iPay have partnered to provide an integrated online banking bill pay experience to client credit unions and their members. Previously accessed through a single sign on connection, this new native integration now allows members to easily enroll online and perform a variety of services, including adding payees, viewing bills electronically (from participating vendors), […]

Read More

CU*Answers announces DHD 4th quarter project volumes

CU*Answers announced its Developer’s Help Desk (DHD) volumes are growing as the number of custom projects being completed and project requests submitted continues to escalate. During the fourth fiscal quarter of 2019, 82 custom projects were fully completed, which represented nearly 3,000 programming hours. Additionally, 129 custom project requests were submitted, which represented an increase […]

Read More

CU*Answers announces compliance class with Audit Link

Credit union can join the AuditLink team Monday, November 4 from 1:30 pm – 2:30pm ET, as they review compliance with rules and guidelines imposed by the Bank Secrecy Act (BSA). The educational webinar will look into the configurations and procedural operations of CU*BASE® tools that are used in monitoring, evaluating and reporting on the events […]

Read More

CU*Answers employees prepare for another flu season

CU*Answers, the 100% credit-union owned, cooperative CUSO, headquartered in Grand Rapids, Michigan, will continue the practice of offering flu shots to their employees and family members. With the upcoming flu season approaching, CU*Answers is taking cautionary steps to keep employees healthy. CU*Answers provides this great benefit to its employees as a way to stay healthy […]

Read More

AuditLink hosts Vendor Watch, a monthly webinar series on vendor management

AuditLink maintains the most robust and relative database of vendor due diligence and intelligence in the country, setting the standards for due diligence for a national audience. Vendor Watch is a monthly webinar series focusing on vendor management and the people who drive the innovation, technology that sets AuditLink apart from all others. Join Jim […]

Read More