CU*Answers introduces PEAK health & wellness program

The Organizational Resource Development (ORD) team at CU*Answers has announced a new health and wellness program to encourage a healthy lifestyle for its employees. The PEAK program, which stands for Participation – Exercise – Activities – Knowledge, will offer a series of classes, fun activities and local YMCA discounts to help staff increase their overall […]

CU*Answers offers educational discounts for programming classes

The Organizational Resource Development (ORD) team at CU*Answers has announced the continuation of a program that allows employees to learn RPG programming at practically no cost. Once again this fall, CU*Answers will team with Muskegon Community College (MCC) to offer a series of four online classes in RPG (Report Program Generator) programming, which is one […]

Client Services and Education team adds more talent

The West-Michigan based cooperative CUSO, CU*Answers is pleased to announce that as of April 2018, Monica Fulgenzi, formerly with their SettleMINT team has joined the Client Services and Education team. In addition, as of May 2018, Jason Reed, formerly with their Quality Control team has also joined the Client Services and Education team. Laura Welch-Vilker, […]

Xtend announces facelift and new business line

Companies want their marketing designs to tell stories about their brand, mission and accomplishments. In Xtend’s case, those stories needed a few “facelifts”. Xtend launched its new branding with new graphics, logos, print marketing, web pages, banners, business cards and much more all to achieve more brand cohesion and give the West Michigan CUSO an […]

Xtend announces Sales and Marketing Roundtable

Xtend, a Grand Rapids-based CUSO, has announced its semi-annual Xtend Sales and Marketing Roundtable dates of August 6 & 7, 2018, which attracts marketing and sales professionals across the country. The event allows credit unions to participate in an intimate conversation with their peers, sharing best practices for marketing initiatives. The group discusses trends in […]

Affinity Credit Union becomes newest owner of CUSO Xtend

Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it has added another credit union owner. $113M Affinity Credit Union, located in Des Moines, IA, purchased an ownership block of 200 shares to become the CUSO’s eighty-second owner. Xtend Board Chairman Mark Richter commented: “The board is pleased to welcome Affinity Credit Union […]

Xtend upgrades Member Reach communication services to Marketing Cloud

West Michigan CUSO, Xtend, recently informed client credit unions about upcoming changes to its Member Reach program. Member Reach provides the opportunity to deliver regularly scheduled emails to credit union members, promoting products, welcoming new members to the credit union, informing members of milestones with their membership, about reward programs, and more. Previously, Member Reach […]

CU*Answers’ “Win the Lottery” program greatly increases the depth and breadth of online documentation in its first year

CU*Answers reported that in its first year running the “Win the Lottery” program over forty employees across have participated. An outreach of the CU*Answers Writing team, the program pairs writers with subject matter experts across the network to move knowledge previously in the heads of seasoned employees into shared documentation resources. Participants in Win […]