CU*Answers, the 100% credit union-owned CUSO, recently held a CU*Answers University course for its credit union clients titled “Simplifying Business Continuity Management.” Jim Lawrence, Manager of Disaster Recovery and Business Resumption Services, hosted the event and indicated that the course is “a ‘must attend’ for credit union professionals responsible for continuity risk management and/or the…
West Michigan-based core data processor, CU*Answers, announced that with its 12.0 Release, provided to clients at no cost earlier this year, credit unions can take advantage of “Smart Messaging” in its online banking product, It’s Me 247. The feature, which can be activated by the credit union for free, uses professionally-designed marketing graphics created by…
West Michigan-based CUSO, CU*Answers, announced that it will be hosting a CU*Answers University session: Dashboard Dives. The series, part of the CUSO’s 2013 Executive Study Group Network Project, will be led by CU*Answers CEO, Randy Karnes. During the web conference training sessions, credit unions utilizing the CU*BASE® core platform will have the opportunity to converse…
CU*Answers, a 100% credit union-owned cooperative CUSO, announced that its annual CEO Strategies Week will be held during the week of November 5th in Grand Rapids, Michigan. The event is comprised of two separate two and a half day sessions allowing CEOs to choose the session which best fits their schedules. The cost for attending…
West Michigan-based cooperative CUSO, CU*Answers, announced that it will be attending the Indiana Credit Union League 78th Annual Meeting & Convention in the first week of October. CU*Answers indicated that credit unions will be able to find information at their booth on their core platform, CU*BASE®, as well as information on self-service products and other…
CU*Answers, a 100% credit union-owned core data processor, announced that using their core platform, CU*BASE, credit unions can easily view their member retention in a single screen. The graphical dashboard is a powerful tool that allows the user to view the number of memberships opened in a year, and how many of those members remained…
CU*Answers eDocument strategies team manager John Beauchamp recently visited Besser Credit Union in Alpena, Michigan to assist them with their eDocument strategy planning. As a result, the credit union learned of eDocument tactics that lead to operational efficiencies. They also learned how these efficiencies can subsequently improve member service and even attract new members as…
CU*Answers is pleased to announce that all supported EFT Vendor Mandates for Fall 2012 have been completed. These mandates are part of the efforts that CU*Answers takes pride in providing to their credit unions so that card and transaction processing for ATM, DEBIT and Credit portfolios are secure and reduce fraud risk. The EFT marketplace…
CU*Answers, a 100% credit union owned CUSO, today announced general availability of end-to-end PC-to-host session encryption which protects all network interactions between the credit union’s PC workstations and the host computers at CU*Answers’ data centers. The technology uses industry standard SSL encryption which makes data unreadable to any attacker that may be able to capture…
West Michigan-based data processor, CU*Answers, announced two upcoming Regional Training Events for all core data processing clients. The first event is set to take place on October 17th in Sioux Falls, SD. The second training event will be held on October 24th in Madison, WI. CU*Answers stated the focus of both training events is to…