West Michigan based data processing CUSO, CU*Answers, has released its eighth edition of the “Tricks of the Trade” education series. The series focuses on several aspects of the company’s flagship data processing platform, CU*BASE®, and how it can be optimally utilized. The most recent edition focuses on e-document strategies and how CU*Answers can assist credit…
CU*Answers, the 100% credit union-owned CUSO, said that it had recently converted Community Driven Credit Union (Ypsilanti, MI) to its CU*BASE processing system. They said the credit union is utilizing its popular CU*BASE SaaS model, which provides for online member processing, including a wide array of member self-service products, including It’s Me 247 Online Banking,…
100% credit union-owned CUSO, CU*Answers, recently announced the successful conversion of its most recent credit union client, Building Trades Federal Credit Union (Maple Grove, MN), to its CU*BASE processing system.
CU*Answers, the West Michigan-based CUSO, announced that it will host its annual Leadership Conference for credit unions utilizing its CU*BASE® data processing software in Grand Rapids, Michigan. The event, taking place on June 19-21, will bring together credit unions from all over the country as CU*Answers unveils its vision for the network during the coming…
West Michigan-based data processing CUSO, CU*Answers, recently made updates to its automated 5300 Call Report tool that allows clients to quickly calculate Loans Granted YTD. CU*Answers said it is constantly improving the 5300 Call Report Tool on its flagship core data processing system, CU*BASE®, to assist credit unions with the task of completing the report…
CU*Answers, the 100% credit union-owned CUSO, indicated that during the month of May they would be performing a lengthy rollover test of their high availability capabilities. During the rollover period the CUSO indicated that it would move production of its core processing systems to its High Availability data center. The CUSO added that multiple tests…
West Michigan-based date processing CUSO, CU*Answers, announced that with a recent enhancement to its CU*BASE® core platform new tools have been added to assist credit unions in complying with the Credit CARD Act, which requires that members’ existing charges remain at the original rate when credit unions change credit card rates.
West Michigan-based date processing CUSO, CU*Answers, announced a recent enhancement to its core processing system—Roving Teller. Whereas previously staff moving between branches might have to use a “floating” drawer, now tellers can move freely between branches using the same Teller ID credentials. Tellers can now open a drawer at one branch in the morning, close…
CU*Answers announced that its next Collections Roundtable Session will take place at its Grand Rapids headquarters on May 22nd. CU*Answers said its Collection Roundtable represents an active group of clients utilizing its CU*BASE® processing system who regularly meet with a variety of CU*Answers Collections experts to review various CU*BASE features and industry topics of interest.…
CU*Answers, the West Michigan-based CUSO, announced a recent enhancement to its CU*BASE® data processing software that improves on its global search function. Previously, staff had the ability to search for an account on the last four digits of the member’s credit card; the enhancement now enables staff to search based on ATM and debit cards.…