CU*Answers Network Services launches new revenue sharing SILO program

CU*Answers Network Services is pleased to announce that it has launched a new managed technology services revenue sharing program for Certified CU*BASE Distributors. Partners can select referral or co-delivery models and earn income based on technology products sold and services delivered to Complete Care managed network clients. Called the SILO program by CNS, the program […]

CU*Answers completes significant network upgrades

CU*Answers recently announced that it has completed significant upgrades to its core networking infrastructure at its primary production facility. These included software upgrades to improve stability, security, and performance across the facility. “Data centers require constant care and feeding to stay relevant and secure,” said Chris Shelton, VP of Network Infrastructure. “Our facilities provide state […]

CU*Answers Network Services announces partnership with Fortinet

CU*Answers Network Services (CNS) is excited to announce new partnership with network security solution provider Fortinet. CNS will begin offering Fortinet’s suite of solutions on September 1, 2022. “We’ve completed an RFP and due diligence that started back in January,” said Matt Sawtell, VP of Managed Technology Services at CNS. “The breadth and depth of […]

CU*Answers publishes 2022 Strategic Technology Plan

CU*Answers recently announced that it has published its 2022 Strategic Technology Plan as part of its 2022 Business Plan. The Strategic Technology Plan outlines CU*Answers’ high-level technical objectives over the next three business annuals and serves as a companion document to the CU*Answers Business Plan for those that wish to understand technical approaches to business […]

Department of Labor Federal Credit Union chooses CNS Complete Care

CU*Answers Network Services (CNS) is pleased to announce that Department of Labor Federal Credit Union, in Washington, DC, has joined a group of over 100 other credit unions managed by CNS Complete Care. “We decided to go with CU*Answers Network Services as our IT infrastructure support team for several reasons, but the primary factor was […]

AdvantageCIO launches remote access assessment service

AdvantageCIO, a division of CU*Answers, recently announced it has launched a new cybersecurity assessment service to help credit unions ensure they are following cybersecurity best practices. The service takes an industry standard approach by following guidance from the FFIEC, NCUA, and NIST. It inventories a broad range of controls across a credit union’s footprint and […]

AdvantageCIO hires its first cybersecurity analyst

AdvantageCIO, a division of CU*Answers, recently announced it has hired its first team member dedicated solely to cybersecurity. The team welcomes Andrew Hinson, who joins with over five years of experience in cybersecurity project work, audit and assessment analysis, audit remediation and senior information technology work in the credit union space. “Along with our focus […]

AdvantageCIO launches merger technology planning service

AdvantageCIO, a division of CU*Answers, recently announced it has launched a new credit union merger technology planning service to guide executives through the challenges of combining disparate networks into one secure and cost-effective combined network. The service reviews existing network configurations at both credit unions, inventories equipment and communications, identifies areas for optimization, and provides […]

CU*Answers completes disaster recovery test of

CU*Answers is pleased to announce it has successfully completed disaster recovery testing of the member online banking application on Wednesday, September 9. During the test, the web and mobile applications were moved to a CU*Answers’ backup data center and live traffic was served from this location for the 3-hour duration of the test in […]

CU*Answers Network Services seeing dividends from paid internship program

CU*Answers Network Services, a division of cooperative CUSO CU*Answers, continues its successful paid internship program. The experience benefits individuals looking to test the waters of a technology career and the CUSO’s Client Support and Operations team. Interns configure client workstations, core product update devices, and assist with daily processes, communication, and organization of the lab. […]