West Michigan based data processing CUSO, CU*Answers, announced that it is in the process of updating the navigation and look to its premier online banking product It’s Me 247. CU*Answers stated they are looking to improve the member’s online banking experience by providing It’s Me 247 with a more modern look and feel, with more…
CU*Answers, the 100% credit union owned CUSO, announced that their owners have been asking for a simple and easy workflow for verifying member’s photo IDs. “They asked and we listened,” said CU*Answers eDocument strategies team manager John Beauchamp. “With the 12.2 CU*BASE release, tellers can now capture a photo ID for a member with just…
Since CU*Answers announced its partnership with CU Mobile Apps in June of this year, 46 credit unions on the CU*BASE® core processing platform have either completed or kicked off development of a full-featured mobile app solution for members, integrating the It’s Me 247 suite of online and mobile banking products with a robust set of…
Three Columbus-area credit unions, Western CU, Members First CU and Powerco C U have merged to become Pathways Financial Credit Union. Western CU was a current CU*Answers client so CU*Answers’ Delivery Services team assisted with combining the other two credit unions to form the new 27,000-member Pathways Financial. Members First C U, formerly with CUSA,…
Since CU*Answers introduced its new Report Scheduler tool to the CU*BASE® core processing platform earlier this year, credit unions have configured nearly 700 system and custom reports that generate automatically at the beginning of every month, ready for employees to review when they come in to work in the morning. This is an average of…
CU*Answers’ documentation “Tricks of the Trade” newsletter sent to clients this month highlighted the extensive documentation on the 5300 Call Report software built right into CU*Answers’ core processing software CU*BASE®. “With the quarterly reports due, we felt it was timely to use or twelfth issue to feature our 5300 Call Report documentation,” said Alycia Meyers,…
The Collections Roundtable, held quarterly for CU*Answers clients at their Grand Rapids location is slated to have a speaker from the Secret Service in their November session. This is a huge opportunity for the Roundtable, which is CU*Answers most attended open forum, to have such a prestigious speaker. The hope is to get a handle…
We all know that maintaining a healthy lifestyle is a choice that takes long term commitment. CU*Answers is rewarding employees who choose to make this commitment through their Healthy Weight Program. The Program provides encouragement to, not only lose weight for employees who have that goal, but also to maintain weight for employees who are…
West Michigan-based data processing CUSO, CU*Answers, introduced a new feature to the CU*BASE® core data processing system. The new feature, an EFT dashboard, will show the history of all card status changes made on a member’s ATM, debit and credit cards, and will also show card status changes made for members by any credit union…
CU*Answers, the 100% credit union-owned cooperative CUSO, is inviting credit union CEOs to become beta testers for its core platform, CU*BASE®. At their Starting a Business Collaboration Workshop during the CEO Strategies event held in November, Randy Karnes, CEO CU*Answers, encouraged credit unions on the CU*BASE platform to take advantage of some of the newer…