Earlier this week, Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced to its credit union client base that it was rolling out an enhanced electronic communications service effective January 1st. The new service offering is being branded as Member Reach Advanced (MRA) and is the latest release of the Member Reach service that…
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that today it has provided back office support for twelve credit unions to cover their processing needs over the Thanksgiving holiday. All of the twelve credit unions who are being supported utilize the CU*BASE core data processing solution from CU*Answers, Inc. The credit unions range…
Xtend, Inc., a multi-owned cooperative CUSO headquartered in Grand Rapids, Michigan, announced that it has begun to take orders for the new CU*OverDrive marketing service which was announced this past summer. The CU*OverDrive brand is a collaborative effort that combines marketing, consulting, web services, programming, and direct member support from multiple business units of Xtend…
CU*Answers’ collaborative collection service business continues to gain force as it adds two new credit unions to its client base. Aberdeen Federal Credit Union of Aberdeen, SD, and District Government Employees Federal Credit Union of Washington, D.C., have joined eleven other credit unions across the nation in utilizing CU*Answers, a 100% credit union-owned CUSO, for…
CU*Answers, known for its enterprise CU*BASE system, has announced a recent partnership formed with iPay Technologies of Elizabethtown, Kentucky. CU*Answers will offer iPay’s turnkey PLUS bill payment and presentment solution under its CU*EasyPay! umbrella, providing its credit union clients with complementary solutions to choose from. Credit unions utilizing iPay’s PLUS solution will be able to…
In a year when credit union participation is expected to be off, one Grand Rapids-based organization continues to prove that optimism and collaboration within the industry are alive and well. CU*Answers’ 5th Annual CEO Strategies Week held the week of November 9th drew in 50 credit union CEOs from across the country. According to the…
eDOC Innovations (EDI) announced today that it has implemented its own CheckLogic Merchant Capture system for its internal accounting department, in cooperation with Corporate One Federal Credit Union. EDI not only designed, developed and delivered its new CheckLogic Merchant Capture product to credit unions who want to offer remote capture to business members, it also…
The NACUSO Certification Program Might Be a Start By Randy Karnes, CEO, CU*Answers Over the twenty years I’ve been in the credit union industry, I have reconciled myself to the fact that our industry is best defined as “fast followers” of the ideas that our competitors and general marketplace business designers bring forward. This is…
NACUSO announces it will move forward on goals to inspire new credit union and CUSO business designs by kicking off it new certification program for Designing and Implementing Collaboration and Business Networks program, in partnership with Pepperdine University in October of this year. The year-long certification program is scheduled to include classroom sessions, distant learning…
CU*Answers, a CUSO headquartered in Grand Rapids, MI, has published an International ACH Transactions User Guide that includes step-by-step instructions for running OFAC scans, and manually posting these transactions. The newer user guide is a companion for the recently announced upgrades to the CU*BASE software that will assist credit unions in running OFAC scans on…