New eDOCSignature features for 2021 and beyond

eDOC Innovations, a credit union service organization (CUSO) based in Middlebury, VT, has recently introduced exciting features to its eSign solution, eDOCSignature®. In early 2020, the Text Notifications feature was added in response to the growing need for credit union members to receive eSign notifications via text message. In eDOC’s most recent release, the Bulk […]

WSSC FCU embraces the eSign culture

WSSC Federal Credit Union (WSSC FCU), based in Laurel, MD, has recently experienced an abrupt operational shift. Like many credit unions, WSSC FCU traditionally relied on paper processes when interacting with their members. With branch activity almost non-existent this year because of the pandemic, the credit union looked for an electronic method to connect. They […]

Toledo Police FCU expands its eDOC solutions

Toledo Police Federal Credit Union (TPFCU), based in Toledo, OH, has expanded its electronic document imaging process. TPFCU was initially using eDOC’s statements and reports products as part of an on-site solution. The credit union has since moved to eDOC’s Software-as-a-Service (SaaS) environment and recently began utilizing electronic forms, receipts, and eSign. Ryan Hieber, CEO […]

eDOC surpasses 500 credit unions on eDOCSignature platform

The convenience of eSign for both credit unions and their members helps explain why such solutions are becoming more prevalent. For credit unions, the cost savings that result from using fewer supplies and improved workflow efficiencies are evident. For members, the ability to sign documents from anywhere is crucial and only becoming more valuable in […]

eDOC Innovations CUSO adds two new owners

Lincoln Maine Federal Credit Union (LMFCU), based in the river community of Lincoln, Maine, and Point West Credit Union (PWCU), headquartered in Portland, Oregon, became the two newest owners of eDOC Innovations. LMFCU ($80M) serves roughly 5,700 members, while PWCU ($98M) serves nearly 11,000 members. “We are grateful to have two fantastic additions to the […]

Great Meadow FCU becomes newest eDOC owner

Great Meadow Federal Credit Union (GMFCU) is the latest credit union to become an eDOC Innovations stockholder. Headquartered in the picturesque town of Granville, bordering the state of Vermont, GMFCU has over $50M in assets and serves nearly 6,000 members in three upstate New York counties (Essex, Warren, and Washington) and three Vermont counties (Addison, […]

eDOCSignature proves essential in credit union space

While no organization can avoid all business challenges, technology can minimize the impact of these interruptions when properly applied. As if the stress caused by the coronavirus was not enough, a recent fast-moving hurricane made landfall in the state of Texas, bringing strong winds and flooding that left many people stranded. Members First Credit Union, […]

National ESIGN Day: eDOC celebrates 20 years of ESIGN Act

20 years ago, the United States Congress passed the Electronic Signatures in Global and National (ESIGN) Commerce Act to regulate the use of electronic signatures in the modern business environment. Now known as “National ESIGN Day,” eDOC Innovations used the day to reflect on just how much the ESIGN Act has empowered credit unions to […]

KIT FCU increases loan volume with eDOCSignature®

Credit unions everywhere who signed up for eDOC Innovations’ free eSign offer are starting to see the benefits of eDOCSignature and love how it increases operational efficiency. One such benefit is the rapid turnaround time on getting documents signed by members. Credit union staff can closely monitor all activity and progress of the transaction. KIT […]

Member service is key to CU success

Eastmill Federal Credit Union (FCU), based in East Millinocket, Maine, efficiently serves their members by using the many standard features of eDOCSignature®. Eastmill FCU came onboard with eDOC’s eSign solution in the fall of 2019, a timely decision as they had to quickly adjust the way they operated given the changes in business landscape during […]