WSSC Federal Credit Union (WSSC FCU), based in Laurel, MD, has recently experienced an abrupt operational shift. Like many credit unions, WSSC FCU traditionally relied on paper processes when interacting with their members. With branch activity almost non-existent this year because of the pandemic, the credit union looked for an electronic method to connect. They…
CU*Answers announced that the volume of custom software project requests being submitted and developed by its Developer’s Help Desk (DHD) team is continuing to grow. During the most recent 12-month period, 295 custom projects were completed, which represented 9,300 programming hours. Additionally, 518 custom project requests were submitted, which resulted in 460 custom bids being…
CU*Answers, the 100% credit union owned cooperative based in Grand Rapids, Michigan, recently released the newest update to the CU*BASE data processing platform. The latest release of CU*BASE GOLD was deployed to online, self-processing and Site-Four credit unions on December 13th. The 20.12 release mostly includes updates for tax and year-end processing for credit unions.…
Earnings Edge, a division of cooperative CUSO CU*Answers, recently announced that they are offering credit unions assistance with managing their budget in the CU*BASE core processing platform. The system allows credit unions to create, maintain, and monitor their annual budgets, with additional features for reporting and analysis. Credit unions have the ability to evaluate their…
CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, is offering help to credit unions for their end of the month verification. The CU*Answers Client Services and Education team can assist credit unions with various month-end tasks. End of Month Verification services cost $50 per month for credit unions. A full list of month-end tasks…
CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, is asking credit unions to enroll and select their options for MACO. MACO (Multiple Authentication Convenience Options) features four different authentication types—once the member authenticates, they have access to their account within the mobile app. Credit unions have the option to: prepay for a set number…
CU*Answers, the 100% credit union-owned cooperative based in Grand Rapids, Michigan, announced that it had recently added two new credit unions to its ownership ranks. The CUSO confirmed that both Manistique, Michigan-based Limestone Federal Credit Union and Morton Grove, Illinois-based Partnership Financial Credit Union had purchased 200 shares. The credit unions became the 139th and…
IBEWUW Federal Credit Union launched a new website today. The site is a modern design that includes rotating banners for current offers, a featured rates section and a news section on the home page. The new design will make it easier for visitors to find what they need quickly. The responsive design means it looks…
CU*Answers is creating a new version of credit card statements for business accounts. Business members will have the option to create a summary statement containing multiple credit card sub accounts under a single business membership. The business member will still receive their normal account statement (if applicable), but will also receive a single, multi-page summary…
In the first three months of the 2021 business year four additional employees have joined CU*Answers’ Win the Lottery program, bringing the total number of participants to fifty-two. Through their participation in the Win the Lottery program, senior employees work with a Writing Team member to add specialized knowledge to CU*Answers documentation. “This is an…