eDOC Innovations, a credit union service organization (CUSO) based in Middlebury, VT, has recently introduced exciting features to its eSign solution, eDOCSignature®. In early 2020, the Text Notifications feature was added in response to the growing need for credit union members to receive eSign notifications via text message. In eDOC’s most recent release, the Bulk
The CU*Answers Conversions team recently assisted staff at Growing Oaks Federal Credit Union with opening their doors December 8, 2020, using the data processor’s CU*BASE® platform. Growing Oaks FCU, located in Goldsby, Oklahoma is the only charter issued by NCUA in 2020 and the third credit union in the state to select CU*Answers for core
The West-Michigan based cooperative CUSO, CU*Answers, recently announced new video additions to the CU*Answers OnDemand video library, where clients can train at their own convenience. CU*Answers is a launching point for multimedia information and education, and OnDemand is just one of these options. Lani Lowing, Education Team Lead of Client Services and Education said, “Our
West Michigan-based cooperative CUSO CU*Answers recently announced that the Client Services and Education team has added another client services representative. Elliot Petty has experience in logistics and holds Bachelor of Science in business administration. “We are excited to have Elliot join our team,” said Lani Lowing, team lead for the client services department.
AuditLink recently launched a new web conference series to offer an in-depth look at abnormal activity monitoring using CU*BASE. Held once per quarter, the conferences provide opportunities for credit unions to learn more about how the tool can be used to identify and monitor suspicious or high-risk activity across their member base. “This is a
CU*Answers, the 100% credit union-owned cooperative based in Grand Rapids, Michigan, announced that Growing Oaks Federal Credit Union, based in Goldsby, Oklahoma, began processing for members on December 8th by utilizing the CUSO’s CU*BASE core data processing tools. Growing Oaks FCU became the latest start-up credit union to launch with behind the scenes help from
Liberty Lake-based core data processor, CU*NorthWest, announced that Delta Schools FCU of Antioch, CA successfully converted to the CU*BASE® data processing system in October 2020. The credit union represents 3,218 members and $47.6 million in assets. Delta Schools FCU was chartered in June 1953. They are able to offer members new and improved services through
Liberty Lake-based core data processor, CU*NorthWest, announced that Shell Western States FCU of Martinez, CA successfully converted to the CU*BASE data processing system in November 2020. The credit union represents over 3,000 members and $95 million in assets. Shell Western States FCU was chartered in April of 1947. They are able to offer members new
WSSC Federal Credit Union (WSSC FCU), based in Laurel, MD, has recently experienced an abrupt operational shift. Like many credit unions, WSSC FCU traditionally relied on paper processes when interacting with their members. With branch activity almost non-existent this year because of the pandemic, the credit union looked for an electronic method to connect. They
CU*Answers announced that the volume of custom software project requests being submitted and developed by its Developer’s Help Desk (DHD) team is continuing to grow. During the most recent 12-month period, 295 custom projects were completed, which represented 9,300 programming hours. Additionally, 518 custom project requests were submitted, which resulted in 460 custom bids being