West-Michigan based cooperative CUSO, CU*Answers, announced that their online campus is now accessible from more browsers, allowing for a mobile experience! “The online campus hosted by CU Training Inc. is now compatible with Chrome, Firefox, Edge and Safari, allowing users to access classes from mobile devices,” said Laura Welch-Vilker, VP of Client Services and Education.…
West-Michigan based cooperative CUSO CU*Answers is pleased to announce that the 2017 Education Catalog is complete and is being mailed to clients this week. CU*Answers delivers the catalog prior to the beginning of each calendar year to give clients time to design their own annual training program based on the offerings in the catalog. “To…
Oshkosh, WI – (October 19, 2016) Chatter Yak!, the Oshkosh, Wisconsin-based CUSO specializing in marketing, advertising and social media consulting, announces yet another incredible success story from one of their clients using Yak Tracker, their premium lead generation application, which allows credit unions to use social and digital media to generate leads and revenue. Chatter…
West Michigan-based cooperative CUSO Xtend recently introduced Danielle O’Connor as the new leader of its SRS Bookkeeping unit. She rejoins Xtend from the CU*Answers Conversions team where she specialized in mergers & deconversions. Prior to working with CU*Answers, Danielle worked with Xtend as the SRS Bookkeeping Assistant Manager. She returns to the Xtend team with…
The e-signing process for documents has been around since Congress enacted the ESIGN Act in 2000. However, when eDOC Innovations, A CUSO based in Middlebury, Vermont surveyed the industry, and particularly its clients, it discovered that approximately 40% of credit unions were utilizing a solution, a problem for credit unions today in a mobile economy.…
CU*Answers, the West-Michigan based cooperative CUSO, offers a free fraud detection service that detects potential fraudulent activity over all scheduled bill pay transactions. FraudNet™ is offered through Fiserv, one of CU*Answers’ bill pay vendors, and detects suspicious activity prior to it happening and stops the transaction before it is scheduled to post. “In September, FraudNet…
As part of the launch of newly offered It’s Me 247 Bill Pay with Payveris, CU*Answers offered a “Kick Starter” incentive program for credit unions looking to make the switch from their previous bill pay provider. The program was offered to credit unions with bill pay, but with fewer than 150 subscribers. As part of…
Bret Weekes, President and CEO of eDOC Innovations met with CU Broadcast’s Mike Lawson at the Cooperative Credit Union Association Conference to discuss the trends surrounding eDOCSignature, a mobile enterprise digital transaction management (mDTM) platform and the mobile member’s culture. “Digital transactions are a big part of the mobile economy and we statistically are seeing…
CU*Answers has recently announced a free Illinois regional training event for online and self-processors in the Illinois area. The event will be held on Wednesday, November 16 at First Financial Credit Union in Chicago. This year’s event will focus on a detailed overview of the Internet Retailer Support Center (IRSC), including It’s Me 247 customizations,…
CU*Answers, the 100% credit-union owned cooperative, recently announced that their 2017 newsletter service is available for client credit unions. Newsletters are created with the intention of being a low-cost and low-maintenance service allowing credit unions to quickly and effectively reach members with timely information. Newsletters are designed, printed, and shipped quarterly to participating credit unions’…