West Michigan CUSO, Xtend, recently informed client credit unions about upcoming changes to its Member Reach program. Member Reach provides the opportunity to deliver regularly scheduled emails to credit union members, promoting products, welcoming new members to the credit union, informing members of milestones with their membership, about reward programs, and more. Previously, Member Reach
CU*Answers reported that in its first year running the “Win the Lottery” program over forty employees across cuasterisk.com have participated. An outreach of the CU*Answers Writing team, the program pairs writers with subject matter experts across the network to move knowledge previously in the heads of seasoned employees into shared documentation resources. Participants in Win
CU*Answers, the 100% credit union-owned, data processing CUSO, began delivering communications for a new series of Asterisk Intelligence webinars on Wednesday, May 2nd. These emails focused on SnapShot, a new time slice Query option for CU*BASE® users. An early preview of SnapShot was presented to attendees of the February Data Boot Camp, and the product
CU*Answers, the 100% credit union-owned, data processing CUSO, recently made changes to the emails used to promote each month’s University courses. Prior to April 2018, these emails provided an overview of all courses that would be offered to clients during the upcoming month, with some exceptions like product demos or similarly-focused webinars. In an effort
AuditLink, the audit and compliance division of CU*Answers, hosted its fourth annual Conversations on Compliance event. “We had a really great turnout with 42 attendees,” said Marsha Sapino, AuditLink assistant manager. “We’ve had increased registration year over year as more individuals in the network are looking for the latest news and tips on compliance.” The
San Antonio Citizens Federal Credit Union launched a new website as part of their rebranding for the credit union. The site is bright, clean and modern combining white, bright green and bright blue colors. The site is responsive so it looks great on devices of all sizes from phones to desktops. It features a minimal
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Education Express webinar will be held on Wednesday, June 20 from 3:00 – 3:30pm ET. Join the Client Services and Education Team as they help credit unions get a head start on their year-end taxes. They will review the steps on how to
The CU*Answers SettleMINT team recently welcomed its newest team member, Megan Lewis. She joins the team as an EFT Account Executive and brings along 5 years of CU*BASE® knowledge. “Megan has proven to be a great resource to our SettleMINT EFT team,” said team lead Shantee Giar. “Her passion to continue learning shows in every
Liberty Lake-based core data processor, CU*NorthWest, announced that Western Healthcare FCU of Concord, California, successfully converted to the CU*BASE® data processing system. The credit union represents 3,638 members and $39 million in assets. CEO, Diana Michaels said “WHFCU’s search for a system that integrates online banking, mobile banking, phone banking and more ended with CU*NorthWest.
Liberty Lake-based core data processor, CU*NorthWest, announced that Valley Oak CU of Three Rivers, California, successfully converted to the CU*BASE® data processing system. The credit union represents 7,255 members and $53 million in assets. Valley Oak CU was able to offer its members new and improved services through CU*NorthWest including It’s Me 247 Online Banking,