CU*Answers will soon start working with CU leaders to redesign new teller tools and transactions for the future. There will be three teller segments with the first serving multiple area functionality, the second with basic transaction posting and the third will be for floating tablet applications for roving tellers that will be linked with their…
CU*Answers, the 100% credit union-owned data processing CUSO, is adding the ability to open and issue new ATM/debit cards to the new member account opening workflow. This new, optional feature will allow credit union member service and EFT teams to combine forces to complete even more of new membership or new account processing within one…
CU*Answers, the 100% credit union-owned data processing CUSO, has introduced to its CU*BASE core processing platform the ability for credit unions to flood data values to member accounts. The Self-Directed Data Flood tool performs many of the most commonly requested flood routines. In the past, these tasks were performed strictly by CU*Answers programmers to ensure…
CU*Answers is rolling out a new dashboard that will allow the monitoring of paid ahead loans. While there are certain advantages when members pay ahead, this dashboard allows credit unions to check that the next due dates are not advanced too far into the future. While monitoring members, the dashboard allows staff to jump directly…
CU*Answers is rolling out a new indirect loan enhancement to its CU*BASE® core data processing solution. With the upcoming 17.08 release, processing a credit union’s indirect loans will be much easier. Indirect loans are now listed in a new Indirect Dealer dashboard where they can be viewed, updated or deleted. Credit union staff won’t need…
Located in Manistee, Michigan, Filer Credit Union has chosen CU*Answers Network Services (CNS) as their managed technology partner, utilizing the Complete Care management services offering. The Complete Care service is specifically focused on the unique needs of credit unions and encompasses both day to day operational and strategic IT needs into a single unified technology…
The Lender*VP Collections division of CU*Answers added yet another client to its growing list. Minnesota-based Wakota Federal Credit Union enlisted the team’s services bringing the total clients for Collections to eighteen. The team has clients nationwide, primarily concentrated in the Midwest area. “We love it when clients have heard of us,” said Jerry Collins, collections…
CU*Answers Imaging Solutions has partnered with eDOC Innovations and Virtual Strongbox to hold contests to create a friendly competition between credit unions utilizing their products to encourage them to adopt a culture Internet Retailing with members. This involves eSigning documents with members, closing loans remotely and exchanging documents in member’s virtual strongboxes available in online…
Aragon Research named eDOC Innovations as a Hot Vendor for DTM in 2018 in their June 7th Research Note 2018-24 issue, “Who are the Digital Transaction Management providers and how will they evolve?” Digital Transaction Management (DTM) is the technology that fully automates the digitalization of document-based workflows and transacts the data between customers and…
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next Get Connected series with Annalyn Hawkes and Thomas Hull from the Asterisk Intelligence team. Get Connected is a monthly webinar series focusing on CU*Answers Management Services and the people who drive them. These brief 30-minute sessions will introduce participants to CU*Answers Management Services and…