CU*Answers, the 100% credit union-owned CUSO, provides FraudNet service to all of its credit unions using EasyPay bill payment powered by Fiserv at no cost. FraudNet is a centralized fraud detection and integrated case management system that scores each online bill payment and halts the processing of suspicious transactions until they have been reviewed by…
Over the past ninety days, CU*Answers, Inc., a Grand Rapids, Michigan-based cooperative CUSO, has helped four credit unions perform planned rollovers to backup servers as part of their overall business resiliency strategy. Each credit union utilizes the CUSO’s CU*BASE® core data processing suite in an in-house deployment. During the test, each credit union switched from…
Join eDOC Innovations at its Annual Leadership Meeting and Strategy Session in Boston, MA, May 14 -15, 2014. Learn how to build a digital culture at your credit union, discover the tools you need to keep your members mobile and navigate your existing workflow to reduce your carbon footprint. During this collaborative peer conference, eDOC…
United Advantage NW Federal Credit Union, based in Portland, Oregon, is enhancing credit union efficiency with ProDOC Packages™ from eDOC Innovations. ProDOC Packages™ is a workflow management tool for electronically packaging transactions for automated signing and delivery. Transactions such as loans, new accounts, membership applications and other transaction types are created electronically and completed with…
Executives face a number of challenges to meet the operational needs of their credit unions. Among others, one of the challenges is to easily retrieve information that is current and relevant at the same time as presenting that information to various audiences each day. CU*Answers, the 100% credit union-owned cooperative data processing CUSO headquartered in…
CU*Answers, the 100% credit union-owned, cooperative data processing CUSO recently announced its Top 10 enhancements of the 2013 year. Ranging from major enhancements to various CU*BASE® core processing system dashboards to 40 new integration points to view electronic documents, CU*Answers representatives remarked, “With so much great programming this year it was difficult to narrow our…
CU*Answers, the 100% credit union-owned, cooperative data processing CUSO converted Post Community Credit Union, $85 million in assets and over 9,000 members, to the CU*Answers, CU*BASE® core data processing platform on January 19, 2014. Rob Viland, CEO of Post Community Credit Union said, “Credit unions looking for an updated core system to compete in today’s…
For Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, the polar vortex that has gripped most of the US over the past two months has provided the latest reminder for several credit unions on how they can leverage shared resources partners to ensure their business continuity. The CUSO reported that during a recent four-week…
eDOC Innovations is excited to announce the release of our updated curriculum for the remaining 2014 fiscal year. The updated curriculum is engineered to enhance the quality of the educational content and minimize the course requirements to complete our software training. eDOC University is an educational training portal offering credit union owners, partners and peers…
Next week, CU*Answers, data processor to more than 200 credit unions nationwide, is set to release one of its most major software upgrades in years. The upgrade, termed ING – Improved New GOLD, will add a fresh new look to their core data processing software, CU*BASE® GOLD. Not only that, ING will make room for…