CU*Answers, West Michigan-based core processing CUSO, announced that Kellogg Community Federal Credit Union, Battle Creek, Michigan is now online with their core product, CU*BASE®. The Delivery Services team converted the credit union’s data on February 1, 2014 for its 34,000+ members. The project included seven databases and 21 third-party vendors. The credit unions’ 118 employees…
Since 2009, CU*Answers has offered a software tool for credit unions to input Call Report information for direct upload to the NCUA each quarter. Based on recently revised penalties imposed by the NCUA for late filers, it is becoming increasingly important to take advantage of tools to help with this quarterly task. Jim Vilker, VP…
West Michigan-based cooperative CUSO, CU*Answers, has announced that its Mid-Year CEO School event will be held March 19 at the company’s headquarters in Grand Rapids. The one day event will be taught by Randy Karnes, CU*Answers CEO, who will share management insights and CU*BASE® expertise in a classroom setting. Covered will be how CU*BASE dashboards…
CU*Answers, the 100% credit union-owned core data processor, recently announced that it will be releasing version 13.5 for its core processing platform CU*BASE® in March. The upgrade, which is offered free of charge to all in-house and online credit unions on the system, includes a variety of enhancements to CU*BASE and It’s Me 247 Online…
CU*Answers, the 100% credit union-owned, data processor headquartered in Grand Rapids, Michigan may not know everything there is to know about surfing, but CUSO experts are confident they can help credit unions have success in CUNA’s “Catch the $ave Wave™” National Credit Union Youth Week™. Credit unions will celebrate youth in April by encouraging kids…
CU*Answers, the 100% credit union-owned CUSO, provides FraudNet service to all of its credit unions using EasyPay bill payment powered by Fiserv at no cost. FraudNet is a centralized fraud detection and integrated case management system that scores each online bill payment and halts the processing of suspicious transactions until they have been reviewed by…
Over the past ninety days, CU*Answers, Inc., a Grand Rapids, Michigan-based cooperative CUSO, has helped four credit unions perform planned rollovers to backup servers as part of their overall business resiliency strategy. Each credit union utilizes the CUSO’s CU*BASE® core data processing suite in an in-house deployment. During the test, each credit union switched from…
Join eDOC Innovations at its Annual Leadership Meeting and Strategy Session in Boston, MA, May 14 -15, 2014. Learn how to build a digital culture at your credit union, discover the tools you need to keep your members mobile and navigate your existing workflow to reduce your carbon footprint. During this collaborative peer conference, eDOC…
United Advantage NW Federal Credit Union, based in Portland, Oregon, is enhancing credit union efficiency with ProDOC Packages™ from eDOC Innovations. ProDOC Packages™ is a workflow management tool for electronically packaging transactions for automated signing and delivery. Transactions such as loans, new accounts, membership applications and other transaction types are created electronically and completed with…
Executives face a number of challenges to meet the operational needs of their credit unions. Among others, one of the challenges is to easily retrieve information that is current and relevant at the same time as presenting that information to various audiences each day. CU*Answers, the 100% credit union-owned cooperative data processing CUSO headquartered in…