Today, organizations want an instant look at where they are throughout the month in relationship to their goals and where they hope to end up. In the past, credit unions would run a report at the beginning of the month to look at the events of the past. That is why CU*Answers, the 100% credit union owned cooperative CUSO headquartered in Grand Rapids, Michigan, created a dashboard for loan department activity.

Now the entire department can view an analysis on the fly to see where they are in relation to their goals, comparing information to where they need to be in the future. Users can sort information by time periods, specific employees, loan categories, branches and delivery channels. The dashboard then breaks down applications by status and week to see how many pending, denied, and booked applications are in the loan queue based on the criteria selected. This at-a-glance feature inspires teams to motivate others to stay on track. With the ability to create PDF and Excel exports from the dashboard, the information can be shared with leaders for counsel and to share success.

For more information on lending solutions provided by CU*Answers call, email or chat with us at www.cuanswers.com.