West Michigan based core processor, CU*Answers, announced a 30% growth in the number of Symphony mortgage application and processing sites through Accenture/Mortgage Cadence. Since 2006, CU*Answers has been a reseller of the first cloud-based, inclusive mortgage lending solution to the credit union industry offered by Prime Alliance Solutions, Inc. – since 2012 part of Accenture/Mortgage…
CU*Answers, the West Michigan-based core data processing cooperative, announced that it had recently completed converting Village Community Credit Union (Dearborn, MI) to its CU*BASE® processing platform. A CU*Answers spokesperson said the credit union implemented the CU*BASE SaaS processing solution, which offers a wide variety of member self-service capabilities. Several of these include the It’s Me…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO stressed to credit union leaders attending its recent CEO Strategies Week the importance of using member surveys online to demonstrate the value of ownership. This member self-service offering is provided free to any credit unions using its CU*BASE® processing system. By using this tool, a credit union utilizing…
CU*Answers, the West Michigan-based core data processing cooperative has announced a series of new branding options for credit unions utilizing the It’s Me 247 Online Banking solution, allowing every credit union to take advantage of the next evolution of self-service channel solutions. CU*Answers said for years members who use It’s Me 247 self-service tools have…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, announced that it had recently added another new credit union owner. This newest owner is Chiropractic Federal Credit Union located in Farmington, MI ($25M assets and 2,700 members). CU*Answers re-iterated its CUSO ownership model is provided as an option to credit unions utilizing its CU*BASE® processing system. CU*Answers…
CU*Answers announced that its employee-driven “Be an Innovator” program reached its first year mark this month. Through its first year the program has developed to include “Be an Innovator” Idea and Networking lunches and an Employee Idea form. The bi-monthly lunches encourage collaboration and provide employees the opportunity to present their own innovative ideas or…
Thunder Bay Area Credit Union, based in Alpena, MI chose CU*Answers Network Services (CNS) as their managed technologies service provider, utilizing the Complete Care technology management services in 2013. Complete Care services are inclusive of managed gateway security, managed backup and business continuity, desktop security, patch management and event monitoring. The service also includes assistance…
CU*NorthWest, a 100% credit union owned cooperative CUSO has hired Matthew Akers as the Vice President of Finance. Akers comes from a strong finance and accounting background. With over 14 years’ experience working at T-Mobile, McDonalds and AT&T Wireless, his knowledge and experience will be valuable to CU*NorthWest, as it continues to grow. ““This is…
CU*NorthWest, a Cooperative CUSO in Liberty Lake, Washington has added another client and credit union owner. Tongass FCU, a community charter credit union serving over 7,000 members, has four branches on three islands in Southern Alaska. “We are eager to join the CU*Northwest group as a member owner,” said Susan Fisher, CEO/President. “We look forward…
CU*NorthWest recently announced a new pricing structure for report and statement archive media that will result in reduced costs for all clients. Based on an improved process using technology by eDOC Innovations (a network partner CUSO) and a new pricing structure, CU*NorthWest will pass on the savings to their credit union clients. The new pricing…