CU*Answers, the 100% credit union-owned cooperative based in Grand Rapids, Michigan understands just how hard it is to maintain early stage collections efforts in the credit union environment. That is why Lender*VP, a CU*Answers Managed Services division, has established collections services.

Breaking a common myth that collections departments are like what we see in Hollywood, the CU*Answers team’s focus is to work together with a member to make a realistic plan for independence from the debt. Jerry Collins, Collections Manager with CU*Answers says, “The benefit to our credit unions is members who make their cooperative stronger.”

Lender*VP’s Collection Services serves over a dozen credit unions across the United States. In addition to first level collections services, the team also offers consulting and comprehensive recovery programs primarily related to unsecured loan losses.

For more information about Lender*VP Collections, part of the CU*Answers Managed Services family of services, contact Jerry Collins, 800-327-3478 x237 or jcollins@cuanswers.com.