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  • CUSO Call Center Expansion

    At its December board meeting, the Board of Directors for Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, approved a facility expansion project that would add 20% more space for the Xtension Contact Center. The project, which is expected to be completed by the end of January 2015, allows the CUSO to add more…

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  • CU*Answers Announces OpsEngine Brand

    West Michigan-based CUSO CU*Answers recently announced its new OpsEngine brand. As a provider of data processing services to credit unions, the CU*Answers Production Center is placing a major emphasis on providing the technical components of data center operations to clients who own their own systems. With the OpsEngine brand, CU*Answers has placed a renewed emphasis…

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  • CU*Answers Helps Two In-House Credit Unions Deploy New Productions Servers

    CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, capped a busy year of core server technology deployments by completing two final 2014 projects recently. Both projects—a production and backup server implementation at Appleton, Wisconsin-based Prospera Credit Union and a production server replacement at Farmington, Utah-based Horizon Federal Credit Union—deployed new IBM i server technology that powers…

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  • Xtend, Inc. Announces Dividend to Owners

    In an email communication from President Scott Collins to its eighty-three (83) owners, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it has issued its third stock dividend in four years following its 2014 fiscal performance. The CUSO’s fiscal year, which ended on September 30, included record-setting performances in total sales, year-on-year…

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  • CU*Answers Set to Begin Round Two of its Cost of Compliance Contest

    CU*Answers, a 100% credit union-owned core processor to nearly 200 credit unions nationwide, announced their second Cost of Compliance Contest will officially begin on January 1, 2015. The initial contest was held earlier in 2014 and set credit unions with the task of creating a template for measuring expenses related to compliance. Sponsored by its…

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  • Credit Union Veteran Announces Retirement

    After working in the credit union world for 40 years, Melinda Haehnel, announced she will retire from CU*Answers, the core processing CUSO, on December 19, 2014. “It has been an honor and privilege to be a member of the CU*Answers community. Over the last fourteen years I have learned so much about the power and…

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  • Data Symposium Hosted by CU*Answers

    Credit union will be gathering at CU*Answers on February 25th for the West Michigan-based CUSO’s first ever Data Investment Symposium. Industry leaders committed to investing in and embracing new data tactics will meet to explore new and existing data management features in the CU*BASE® core platform and external data warehouses. “Credit unions are still honing…

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