On April 17, 2015, CU*Answers, a 100% credit union-owned CUSO, broadcasted a 60 minute web-based educational presentation for credit unions on building robust business continuity and disaster recovery programs. Topics covered in the presentation included steps to help credit unions effectively develop, implement and test their recovery plans in addition to the FFIEC’s recently published
Randy Karnes, CEO of CU*Answers, a 100% credit union-owned core data processor, recently shared his thoughts on leadership and management with CUToday.info as part of its series “THE corner.” Topics discussed during the interview included leadership, where he finds managerial inspiration, the CU*Answers “Be an Innovator” program, and more. In the article titled “Leadership is
West Michigan-based data processor, CU*Answers, recently noted that its popular Grand Opening Kit marketing service is still seeing success with over two hundred CU*BASE® clients participating. CU*Answers Grand Opening Kits are offered to the CUSO’s clients several times a year at no cost. The kits include subject matter marketing material for credit unions to hand
Site-Four, a South Dakota-based data center CUSO and member of the cuasterisk.com network, recently completed a full system rollover to its High Availability and Disaster Recovery facility in West Michigan. This 3-day rollover exercise was a planned event to test the ability of offering full services from the newly established disaster recovery location. During the
Each quarter at CU*Answers, the Organizational Resource Development (ORD) team conducts team building exercises with five departments competing. Last week, the Conversions team participated in a scavenger hunt to find a pot of gold. Each day, using riddles provided by ORD, the teams searched for the next day’s clue. Friday’s clues led the Conversions team
Lakes Community Credit Union joined the CU*Answers cooperative on February 28, 2015. The $88.6 million credit union brings 10,400 members to the data processor’s flagship core processing platform, CU*BASE®.
On March 14, 2015, the CU*Answers Delivery Services team completed the merger of Verve, a Credit Union (formerly CitizenFirst CU) and Lakeview Credit Union, bringing Verve’s membership total to over 54,000. CitizensFirst recently converted to CU*Answers’ core platform, CU*BASE®, in November 2014, and shortly thereafter changed its name to Verve, a Credit Union. This merger
CU*Answers, a credit union-owned core processor, recently held its first ever Data Investment Symposium, a focus group event to brainstorm new investments the CUSO should be making in data. Present were credit union leaders and data analysts from across the country who joined in a conversation with key CU*Answers leaders to contribute their ideas on developing
West Michigan based data processing CUSO, CU*Answers, released the 2015 schedule of education events known as “Dashboard Dives.” The series focuses on several management level dashboards that are standard features of the CUSO’s flagship core processing system, CU*BASE®. CU*Answers stated the dashboards allow clients to quickly gather data from the system with a click-of-a-button versus
Cooperative CUSO and core data processor, CU*Answers, is gearing up for the 2015 credit union convention season by preparing for the Minnesota Credit Union Network (MnCUN) convention in Bloomington on April 10-11 at the Radisson Blu at Mall of America. CU*Answers team representative Mike Gruber will be in attendance to speak with various leaders of