CU*Answers has recently announced that for two days later this month, CU*BASE clients can attend workshop-style training sessions in Madison, WI. Being held October 26th and 27th, this event is designed to reinforce valuable peer interaction and practical experience using CU*BASE.
CU*Answers has recently announced the addition of Horizon Utah Federal Credit Union as its 90th stock owner. The Farmington, UT-based credit union serves more than 15,000 members in the Greater Salt Lake City Area.
The credit union data processing system, CU*BASE, is incorporating a new online help system termed “Show Me the Steps”. According to CU*Answers, this feature is available with the 10.3 software release which became available to online processing credit unions October 17th. Self-processing credit unions are scheduled for release enhancements in November.
A recent contest sponsored by CU*Answers, a 100% credit union-owned CUSO, has resulted in an impressive increase in the number of credit union members opting to receive E-Statements over mailed statements. During the August and September contest period credit unions realized a total of 9,079 E-Statement enrollments, an overall 48% increase compared to the 2
The CU*Answers CUSO that provides data processing, check processing, and other services to credit unions, has recently announced to its clients that it is preparing for a conversion to a new item processing platform. Scheduled for Monday, Septembers 27th, this update will reportedly provide increased efficiency as well as other features.
In efforts to support CU*Answers’ philosophy of ensuring open communication between the board and all CU*BASE clients, the CUSO is unveiling a new feature aptly termed “Contact the Board of Directors.”
CU*Answers, a Grand Rapids-based provider of data processing and other solutions for credit unions, has recently announced an adjustment in processing ATM, Debit and Credit Card maintenance files.
CU*Answers announced earlier this year that it plans to hold a conference focusing on ways that Credit Union and Industry Leaders can start a networked business. The event, titled “Starting a Business within the CU*Answers Network” is scheduled for September 22nd, at CU*Answers Grand Rapids headquarters.
The Collections department of CU*Answers Lender*VP division has recently rolled out a new service to its CU*BASE clients. New Skip Trace options allow for credit unions to request skip trace information from the staff at CU*Answers, and pay a per piece fee.
CU*Answers has recently announced the next collaborative marketing contest in its series of CU*Drive campaigns, which will promote EasyPay Online Bill Pay. According to the CUSO participation amongst credit unions is high, with 52 credit unions ordering more than 400,000 statement inserts to advocate EasyPay Bill Pay services.