CU*Answers, the West Michigan-based CUSO, recently announced it has teamed up with MoneyDesktop as a Personal Finance Management (PFM) tool. It said this newest tool is accessed when utilizing the It’s Me 247 Online Banking system. They went on to say that a participating credit union’s members will immediately see a “MoneyDesktop” button right on…
100% Credit Union-owned CUSO, CU*Answers, recently said that as part of its commitment to help educate and assist credit union Board of Directors with their due diligence responsibilities it had just released their 2012 Board Member Handbook. Credit unions may utilize the handbook as a tool to develop or update their own existing policies and…
CU*Answers announced that as part of its on-going Collaborative Marketing strategies for credit unions, the 100% Credit Union-owned CUSO partnered with Fulvew Productions to provide a series of videos. They said these videos may be previewed at www.cuatv.com
Martin Federal Credit Union, based in Orlando, Florida will be introducing eDOCSignature® for online remote signing of new account and loan documents to its members. The capability is made possible by eDOC Innovations ProDOC Packages™ module. The application allows the credit union to better manage the workflow of their lending procedures, and other multi-step transaction…
eDOC is pleased to announce its 20th Anniversary! Founded in 1992, eDOC Innovations is a leading e-Document strategy solutions development CUSO (Credit Union Service Organization). With twenty years of experience, eDOC has emerged as one of the country’s largest providers of imaging solutions designed to work seamlessly with the myriad of different systems and technologies…
Cumberland County Federal Credit Union has expanded their eDOC platform to include ProDOC Packages™. Implementing ProDOC Packages™ into their e-document workflow will give the credit union’s various departments uniformity in processes, creating digital “Packages” for making easy and consistent workflows for staff to manage the frequently approached tasks, like a new loan or a membership…
CorePlus Federal Credit Union, based in Norwich, Connecticut recently signed on to implement CheckLogic™ from eDOC Innovations. The Check21 system, CheckLogic™, is integrated into their document imaging system and will allow the credit union to take ownership of their check images and incorporate them into their already existing e-document strategy.
Last week, three multi-owned cooperative CUSOs – Michigan-based Xtend, Inc., Washington-based CU*Northwest, Inc. and Michigan-based CU*Answers, Inc. – helped facilitate a strategic planning session with a group of southern California clients and prospects. The event, which was organized to help foster intra-network collaboration using both credit union and CUSO resources, was hosted by South Bay…
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned CUSO, recently announced that it was increasing hours of operation to meet the demand for Xtension Call Center agents to handle inbound member service for its credit union clients. The CUSO indicated that effective immediately, Saturday call center hours are now 8:00am – 5:00pm ET.
100% Credit Union-owned CUSO CU*Answers, recently said that one of the most common complaints it hears from credit unions is the difficulty in preparing for regulatory examinations. CEOs have long said that if they had a better idea of what to expect, it would allow them to focus upon being better prepared, and score higher…