Based on feedback from clients, Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it planned to deploy a monthly settlement service later this year for the credit unions participating in its shared branching network. This optional service would provide a monthly electronic settlement between credit unions based on member activity during the…
Over the past month, Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, handled the largest number of call center transactions in its history. Transactions included inbound member service calls, outbound business-to-business calls, outbound member calls, calls to its lending hotline and web chats.
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that sales through the 2nd fiscal quarter that ended March 31st were more than 5% ahead of budget. Moreover, total sales reflected an 11% growth over strong second quarter numbers a year ago.
Michigan core processing CUSO, CU*Answers, announced that 129 different classes are offered in the 2012 Education Catalog. The year began with over 80 courses being offered via web conference, but due to ongoing client requests it is anticipated that over 350 web conference events will be scheduled by the end of 2012.
CU*Answers, a core processing CUSO, is pleased to present a new organizational concept among our teams that have direct Client Interaction. This new concept has been designed to align the teams that directly interact with our clients. This is the team that will guarantee that every client interaction in the CU*Answers network leads to success.…
West Michigan-based CUSO, CU*Answers, announced that it had recently signed and converted Stepping Stones Community Federal Credit Union (Wilmington, Delaware) to its “Starting A Credit Union” program intended for newly formed credit unions to utilize its CU*BASE® processing system at a small fraction of the cost associated with traditional data processing fees. CU*Answers re-iterated a…
CU*Answers, the 100% credit union-owned core processing CUSO, announced that it had recently converted its two newest credit unions to its CU*BASE® data processing system: Day Air Credit Union in Kettering, Ohio, representing 27,000 members and $235 million in assets; and Community Driven Credit Union in Ypsilanti, Michigan, representing 10,000 members and $57 million in…
eDOC Innovations, aside other area credit unions and venders raised $1,057 at the Northwest Ohio Chapter of the Ohio Credit Union League’s League Foundation Silent Auction. The event also gave an opportunity for credit unions and vendors to network, while enjoying an evening of dinner and fun at the Toledo Walleye Hockey game.
100% Credit Union-owned CUSO, CU*Answers, announced a new Online Banking feature that allows credit union members to aggregate different accounts they may be associated with at the same financial institution.
West Michigan-based data processor, CU*Answers, announced a new enhancement to Non-Member data files. Included as part of the CU*BASE® 11.6 Software Release, Credit Unions can now store Photo IDs for Non-Members and indicate that a Photo ID has been scanned. CU*Answers stated these new Non-Member tools are being created to help track and associate Non-Members…