The Grand Rapids-based CUSO, CU*Answers, known for providing core data processing and its flagship CU*BASE system, is offering a contest reward of $2,500 to the person that designs the best spec for an integrated CU*BASE tool. According to the CUSO, a good project spec requires the ability to imagine and clearly explain big-picture, high level…
CU*Answers, the West Michigan CUSO known for providing its enterprise core data processing system, CU*BASE, has recently announced that Heartland Credit Union ($187M) of Springfield, IL, has signed a 7 year Agreement for data processing services. Heartland Credit Union has been serving the Springfield area since 1946, and now provides services to over 27,000 members…
CU*Answers is getting ready to release its annual CU*BASE Peer Analysis. The Peer Analysis has proven to be a valuable tool for developing the potential of existing and new credit union partnerships and making the most from credit unions’ investment in CU*Answers. According to the CUSO, this booklet contains a cross-reference of some key CU*BASE…
CU*Answers continues to provide its credit unions with features embedded within its core processing system, CU*BASE, to assist them in remaining compliant in a strict regulatory environment. Some of the newest tools include two new Employee Security Audit Reports on the Auditing menu.
To comply with Red Flag requirements to monitor things like address changes, a new Red Flag monitoring feature has been added to CU*BASE. This tool provides alerts to both the credit union and the member when changes are made to a member’s personal information to provide an extra layer of security against fraudulent activity.
CU*BASE credit unions can offer “instant credit” on check deposits made at the teller line to selected members, similar to the manner that CU*BASE handles ATM deposits.
A new tool to assist credit unions in handling account adjustments has been added to CU*BASE, the feature-rich core data processing solution offered by the West Michigan CUSO, CU*Answers.
CU*Answers recently underwent its annual ACH Audit to verify compliance with the NACHA Operating Rules and to meet applicable audit requirements. According to the ACH Annual Audit Report, no exceptions were noted. The recent Audit spurred the CUSO to publish a memo to its online credit unions describing the actual scope of the audit and…
Key credit union leaders and managers of credit unions utilizing the CU*BASE core data processing system have been invited to attend an education course on November 20th, 2009 – Managing Compliance: Preparing for Audits and Examinations.
CU*Answers, a data processing CUSO headquartered in Grand Rapids, MI, has recently announced a series of enhancements to its Cross-Sales/Relationship Management system with its 9.2 software release.