Xtend

  • CUSOs Partner for 1-2 Lending Punch

    Xtend Inc. a multi-owned cooperative CUSO headquartered in Grand Rapids, Michigan, announced that its Member Reach and Xtension business units will be working closely with CU*Answers to deliver turnkey, targeted lending campaigns over the next several months in an effort to help its credit union partners capture wallet share.

    Read More

  • Contact Center Expands Its National Presence

    During the first quarter of 2009, Xtend, Inc., a multi-owned cooperative CUSO headquartered in Grand Rapids, MI, spread beyond its Midwest roots as it began providing call center services for credit union partners in Massachusetts, Texas, and Washington D.C. These contact center services are provided by Xtension, a division of the CUSO that specializes in…

    Read More

  • Member Reach Business Going Strong

    Xtend, Inc., a multi-owned cooperative CUSO headquartered in Grand Rapids, MI, reports that its electronic member communication business unit — Member Reach — continues to be one if its most widely utilized services, supporting forty (40) credit unions in seven (7) states and counting. The service delivers electronic messages to credit union members at timely…

    Read More

  • Amidst All The Numbers, The Value Of Still Telling The Story

    By Frank J. Diekmann The business books and the pundits call it “lost opportunity cost,” the  abstract yet very real economic benefits never  realized because a business didn’t act when it should have. For credit unions this is hardly the time to talk about abstract costs when they’re being confronted by very tangible (and seemingly ongoing) expenses related to propping up the…

    Read More

  • CUSO Deploys Full Service Call Center Offering

    Xtend Inc. a multi-owned cooperative CUSO headquartered in Grand Rapids, Michigan announces that is has begun full service inbound call center support for District Government Employees Federal Credit Union (DGEFCU) effective today. DGEFCU, which is headquartered in Washington, D.C., represents more than $41M in assets and serves more than 11,000 members, becomes the first full…

    Read More

  • Xtend Announces Move to New Headquarters

    In early January, Xtend Inc. a Grand Rapids, Michigan-based CUSO announced that it had begun a demolition and construction project that would become their new corporate headquarters. With the construction project complete, all of the Xtend business units – Member Reach, the Xtension Call Center, Audit Link, Bookkeeping Services and Administrative Operations — are now…

    Read More

  • CUSO Welcomes New Stockholder

    Xtend, Inc., a Grand Rapids, Michigan-based CUSO, has seen its ownership ranks grow with the recent stock purchase by Sioux Empire Federal Credit Union. SEFCU, located in Sioux Falls, South Dakota, represents more than 8,500 members and $56 million in assets and becomes the forty-fifth (45th) owner of the multi-owned cooperative.

    Read More