Within the past month, Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, has provided call center services for three credit unions during their transition to a new core data processing system. Call center support was provided for two Ohio credit unions: PEF FCU based in Highland Heights and Vacationland FCU based in Sandusky, and…
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently hosted a back office best practices meeting to discuss a cross-network approach to servicing the needs of its credit union owners and clients. The meeting was attended by four CUSOs: Xtend, Spokane, Washington-based CU*Northwest, Inc., Mobile, Alabama-based CU*SOUTH, Inc., and Portland, Oregon-based CUByDesign, and took…
Following a year of expansion to meet the needs of its owners and clients, Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, finished its 2009 fiscal year with record sales of nearly $900K. Although the results have not been reviewed by their third-party auditors, the CUSO expects that the post-audit results will eclipse its…
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, hosted a Shared Branching Advisory Council meeting earlier this week in preparation for the upcoming 2010 campaign. Nearly three dozen credit unions from the Xtend shared branching network participated in the event, which now includes eighty-five (85) institutions in eleven (11) states with over two hundred…
Xtend, Inc., a multi-owned cooperative CUSO headquartered in Grand Rapids, Michigan, announces that it has added six credit unions to its member communication client base. The new client implementations have been completed over the past 45 days, and each leverages the credit unions use of the CU*BASE core data processing from CU*Answers, Inc. Xtend offers…
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, has experienced increased web site activity during the past three months. Web site utilization reports indicate that www.xtendcu.com has been averaging over 6,000 page hits per month during the recently completed business quarter, which represents a significant a significant increase over the same period in 2008.
The fall season is heating up for Grand Rapids, Michigan-based Xtend, Inc., a multi-owned cooperative CUSO. Upcoming data processing conversion projects in September, October, and November have their Xtension Call Center preparing for a busy season of both inbound and outbound support activities. Each project involves peripheral support during a data processing conversion to CU*BASE,…
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, has recently added back office administrative support for foreign ACH transactions to its portfolio of bookkeeping services. As of early September, international ACH support activities have become an additional feature for credit unions that have contracted the Xtend SRS (Shared Resources and Staff) bookkeeping specialists to…
Xtend, Inc., a multi-owned cooperative CUSO headquartered in Grand Rapids, Michigan, announced today that demand across its entire product line continues to be strong and that they expect to exceed annual revenue projections for the fiscal year ending on September 30th. The CUSO provides shared staffing resources to nearly one hundred credit unions nationally with…