Credit unions today must be able to compete with the big banks by offering products and services that enable broader access to a diverse selection of member services. Through its new partnership with CU*SOUTH, Southern Gas Federal Credit Union is expanding its reach by offering more services such as online account opening, remote loan closing,…
CU*Answers, the 100% credit union-owned, data processing CUSO, recently updated the format for their Client Alert emails. These emails are sent out to online and self-processing credit unions each time a CU*BASE® alert or update is posted online. The new format for alert emails will link to both the main alerts page as well as…
CU*Answers SettleMINT and Payveris successfully launched the last of their scheduled migrations of credit unions to the It’s Me 247 Bill Pay powered by Payveris product on October 24, CU*Answers’ first natively designed and fully integrated bill payment and presentment product. This bill pay launch concludes the implementation of 114 credit unions scheduled to switch…
CU*Answers, a cooperatively owned CUSO, is acknowledging the milestone service anniversaries of its staff with a new HR program. Beginning in October 2016, employees will be recognized for every 5 years of service they bring to the company. Those celebrating 5 years of service will be awarded with a check for $100 net pay, those…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, recently announced to its owners that it had successfully executed a rollover to its newly deployed backup mainframe located at Site-Four, its CUSO partner located in Yankton, South Dakota. As is typical for the CU*Answers, the rollover consisted of running the core data processing for all of its…
The CEOs of six CUSOs took to the stage as CU*SOUTH hosted their CU Visionary Conference and Annual Meeting at the Perdido Beach Resort, overlooking the white sandy beaches and crystal blue waters of the Gulf of Mexico. The theme of the 2016 Visionary Conference was “Burn It Down, Build It Up – Redefining Everything…
The Organizational Resource Development team at West Michigan cooperative CUSO CU*Answers is growing and is very excited to introduce its new team members Amber Overla, Michael Cirivello, and Tara Galvan. Amber Overla has joined the Organizational Resource Development Team as CU*Answers’ newest Vice President. She brings with her a wealth of experience and enthusiasm as…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced it experienced significant year-on-year growth for its Member Reach electronic messaging business unit. The announcement followed the CUSO’s release of pre-audited 2016 results to its owners and customers. Xtend’s fiscal year concluded on September 30th. Commenting on the successful year for the CUSO, President Scott…
CU*Answers, a 100% credit union-owned core data processor, released a new video customization service that allows credit unions to brand member-facing videos. Credit unions can select between basic or deluxe packages. The basic service incorporates the credit union’s logo instead of the standard It’s Me 247 branding, plus text customization. The deluxe package includes the…
CU*Answers, a 100% credit union owned CUSO, celebrated International Credit Union Day. Celebrated on the third Thursday of each October, CU*Answers joins credit unions and associations reflecting on and celebrating the hard work that credit unions put towards providing Americans with high quality services. CU*Answers showed appreciation to their employees by having refreshments and snacks…