West-Michigan-based CU*Answers kicked off the implementation of a year-long project to revamp the navigation system used by its CU*BASE® core processing system. Replacing the current menu-driven system, the new navigation is designed to serve the “Google generation” for whom searching is the norm.

“These days credit union employees assume that browser-like search techniques will be embedded in any software application they use,” said Dawn Moore, CU*Answers Vice President of Product Design. “They also expect that they will be able to personalize their environment to work the way they do. The new CU*BASE navigation system includes features that will shorten the learning curve for new users, with a built-in ‘it’s me’ focus that lets users set things up their own way.”

The new features were introduced to credit union CEOs attending last week’s CEO Strategies event in Grand Rapids, Michigan, and this week the employees of the CUSO got an insider’s preview. Plans are already well underway for the product rollout, which is scheduled for February 2017. Learn more in the CU*Answers Kitchen.