CU*Answers, a 100% credit union-owned CUSO, along with other group providers within the cuasterisk.com network joined in Lake Tahoe for a three-day planning session. Over the course of the visit leaders from CU*Answers, CU*NorthWest, CU*SOUTH, eDOC Innovations, Xtend, and Site-Four covered topics of collaboration and the direction of the network in the next few years.…
CU*NorthWest, a cooperative data processing CUSO, recognized Northern Colorado CU as the 2017 “Spirit of CU*NorthWest Award” winner. The credit union received the award for hitting the ground running with the adoption of CU*BASE® tools. At time of conversion they were able to implement a mobile app, remote deposit capture, an automated 5300 and several…
CU*Answers, the 100% credit union-owned, data processing CUSO, recently determined the sixth month average send rate for Client News emails sent from the beginning of January through the end of June of 2017. The average send rate was 51 Client News emails per month. This was an increase from the second half of the 2016…
West Michigan-based cooperative CUSO CU*Answers has updated its Mid-Year Business Continuity Plan. The core data processor continues to invest in high availability and recovery strategies to ensure that the products and services its credit unions count on are there when they need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and…
West Michigan-based cooperative CUSO CU*Answers offers management of your board elections. Credit unions can save time and money by allowing the CU*Answers Earning Edge team to take care of all the necessary configurations for an election process. Keegan Daniel, manager of Earnings Edge said: “CU*Answers will work with credit unions to coordinate and run their…
CU*Answers, data processor to nearly 200 credit unions nationwide, recently released a new Chase the Money feature as part of a recent update of its core-processing software, CU*BASE® GOLD. With this new feature, developed in response to a client request, CU*Answers clients can get their statement fee revenue more easily. Before this feature was implemented,…
CU*Answers, the 100% credit-union owned, cooperative CUSO, has re-branded its My CU Today product as Analytics Booth. The product is now managed by CU*Answers Asterisk Intelligence, a team of analysts who work to interpret client data for insights and opportunity. Analytics Booth gives credit unions the tools to understand their data better than ever, with…
CU*Answers announced that its new Developer’s Help Desk (DHD) business initiative was prominently featured at its Leadership Conference, recently held in Grand Rapids, Michigan. Scott Page, Business Development Manager said: “For many folks, this represented their first exposure to learning about our Developer’s Help Desk (DHD) initiative. We had multiple clients (and vendors!) approach us…
CU*NorthWest, a 100% credit union-owned cooperative CUSO, held its 2017 Annual Leadership Conference from June 27th- 29th at the Northern Quest Resort in Airway Heights, Washington. The event brought together credit union leadership from across the country for a briefing on the organization’s overall direction and major projects for the coming year. This year’s conference…
CU*NorthWest, a 100% credit union-owned cooperative CUSO, announced that two credit union CEOs were chosen by their peers to serve on the CUSO’s board of directors. Elections were held at the 2017 Annual Stockholders meeting on Wednesday, June 28, 2017. Incumbent Debie Keesee, CEO of Spokane Media FCU in Spokane, Washington, and CEO of CALCOE…