Xtend Inc., a Grand Rapids-based CUSO, announced yesterday that it has completed its 200th joint marketing campaign for 2017. “Last year at this time we had launch approximately 35 campaigns,” said Xtend CEO Liz Winninger. “200 campaigns with months left to go is a testament to our participating credit unions and partners.” The CUSO runs…
Grand Rapids-based credit union service organization, Xtend Inc., celebrated the recent successful launch of its new inbound contact center return call feature, which gives credit union members on hold the ability to request a call back when an agent is available. Xtend has been working on the project throughout 2017, testing and getting to know…
CU*Answers recently announced that it had successfully migrated two of its customer-owners from an in-house deployment of its CU*BASE® core data processing platform over to its online, SaaS version. The two credit unions were Newberry, Michigan-based Tahquamenon Area CU (TACU) and Superior, Wisconsin-based Superior Choice CU (SCCU). Scott Collins, the CUSO’s EVP of National Sales…
CUProdigy, a CUSO that provides cloud-based core data processing solutions, and eDOC Innovations, a CUSO that provides digital transaction management and related technologies, today announced a partnership to strengthen the technology they’re able to jointly offer credit unions. “We believe that CUSO-to-CUSO collaboration is the key to bringing greater value to credit unions,” said eDOC…
Share One, a leading CUSO core processing software developer for credit unions announced today a new partnership with eDOC Innovations, a CUSO specializing in mobile enterprise digital transaction management. Share One’s core software, NewSolutions provides a robust, SQL and Windows-based platform serving a growing client base of credit unions nationwide. In addition to their trusted…
Bret Weekes, President and CEO of eDOC Innovations, recently met with Joe Bergeron, President of the Association of Vermont Credit Unions (AVCU) for an executive exchange to discuss the technology challenges that credit unions face to meet member needs for immediate satisfaction in a convenience-oriented society, all while still maintaining their philosophical roots as a…
CU*Answers, the West Michigan-based core data processor, recently completed its first PSCU online credit card conversion. CU*Answers rolled out the partnership with PSCU in June 2017. The in-house credit card platform is equipped with many product features that members will greatly appreciate, and credit unions benefit from the savings this solution can cover simply by…
Lender*VP, a division of CUSO CU*Answers, recently announced that it has updated more than one million credit records through its soft pull credit score service for 72 participating clients since the beginning of the 2017 fiscal year starting October 2016. The service is available to credit unions on the CU*BASE® core processing platform and provides…
AuditLink, the audit and compliance division of CU*Answers, recently hosted “An Afternoon of Compliance” for network clients. “It’s the first time we have hosted a training event both in person and via webinar,” stated Marsha Sapino, AuditLink Assistant Manager. “We had eight people join us at our facility and 43 attend online.” During this session,…
A product rebranding launch was successfully completed recently for CU*Answers, a 100% credit union-owned cooperative CUSO. The powerful, browser-based performance tracker and analytics engine formerly called My CU Today is now known as Analytics Booth – www.analyticsbooth.com. The branding change was a multi-team effort directed by CU*Answers’ Asterisk Intelligence and Analytics Product Development teams. Josh…