CU*NorthWest, the Liberty Lake, Washington-based cooperative CUSO, announces that it has added a new credit union owner. The latest investor is County Schools Federal Credit Union, located in Ventura, California, with $53.7M assets and 7.4K members. “Our cooperative business model allows for an equal opportunity for ownership and voice, irrespective of member or asset size”,…
CU*NorthWest, the 100% credit union-owned cooperative CUSO, announced today that Chula Vista City Employees Federal Credit Union in Chula Vista, California, has signed with CU*NorthWest and is scheduled for conversion in February 2018. Chula Vista City Employees FCU was chartered in 1967 and the $2.8 million dollar credit union represents approximately 579 members. Lydia DeNecochea,…
CU*Answers is excited to announce the new bill pay payments analysis dashboard. With this new dashboard, credit unions will benefit from being able to review members payment details, including when bill payment checks clear, right in CU*BASE®, the CUSO’s core processing platform. The feature currently works with credit unions using It’s Me 247 Bill Pay…
The CU*Answers Imaging Solutions team has partnered with eDOC Innovations and Virtual Strongbox to hold contests to create a friendly competition between credit unions utilizing their products to encourage them to adopt a culture internet retailing with members. In today’s world with so many members leading busy lives and being increasingly plugged in to a…
CU*Answers kicked off year three of its popular Executive Study Boot Camp program, welcoming 20 credit union professionals to a year of intensive interactions and collaboration around the subject, “What Makes Data Valuable?” In January a second group of ten participants will meet to kick off the “Building Solutions in a Cooperative” Boot Camp. Boot…
CU*Answers’ November “Tricks of the Trade” webinar featured resources to assist clients with learning more about features that were implemented with the 17.10 CU*BASE® release. Included in the training were new booklets, brochures, and help topics written specifically to educate clients about the new features. Highlighted features included holds on remote desktop capture deposits, a…
Starting in the 4th quarter of 2017, CU*Answers Network Services (CNS) launched a new offering for credit unions to assist with infrastructure and cybersecurity management. The offering, Complete Care Essentials, is designed around the same principle as the all-inclusive Complete Care offering but utilizes a one-size delivery of essential services using private and public cloud…
CU*Answers announced that $103M Dayton, Ohio-based Heartland Federal Credit Union recently executed a contract to change its existing core data processing system over to CU*BASE®, the CUSO’s flagship solution. “The CUSO is excited to get the notification from Ron (Heartland Federal Credit Union CEO Ronald Huist) that he and his team had selected CU*Answers as…
CU*Answers, the 100% credit union-owned cooperative CUSO, announced on December 3rd it will be deploying the latest software upgrade to its flagship core processing system, CU*BASE®. The CU*BASE 17.12 software upgrade finishes the 2017 calendar year for software enhancements among the CUSO’s annual software release plan. The 17.12 software release has several exciting new member-facing…
CU*NorthWest, an information technology cooperative CUSO based in Liberty Lake, Washington, participated in a successful production disaster recovery test of its high availability replication environment. The test began on November 5th when CU*NorthWest moved all production operations from its primary data center to an out of region secondary data center where it maintains a second…