CU*Answers has announced big changes to the It’s Me 247 Online Banking login experience, to be implemented with the 18.03 CU*BASE release due to arrive March 11, 2018. As of March 11, all direct login widgets 1.0 will be discontinued, to be replaced with the improved 2.0 version. These widgets, currently in use by many…
CU*Answers recently announced that its Internet Retailer Support Center (IRSC) and Web & Mobile Developer teams will begin launching MACO (Multiple Authentication Convenience Options) to credit union mobile apps on February 1st. Using DAON biometric authentication, members can access their membership from their credit union mobile app by using face recognition, voice recognition, fingerprint, or…
Xtend, a Grand Rapids-based credit union service organization, has announced it will be launching a new lead generation software tool on February 1, 2018. OLLE will allow credit unions to run contests, surveys, or marketing campaigns, while promoting their Facebook, Twitter, and Instagram pages. OLLE will allow clients the ability to run contests, select winners,…
CU*NorthWest, the 100% credit union-owned cooperative CUSO, announced today that Puget Sound Refinery Federal Credit Union in Anacortes, Washington, has signed with CU*NorthWest and is scheduled for conversion in May 2018. The $11.3 million dollar credit union represents approximately 1,130 members. Puget Sound Refinery FCU CEO Darene Follette said: “When it came time to re-evaluate…
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Education Express webinar will be held on January 9 from 2:30-3:00pm ET. Attendees can learn about member statements. Join Stephanie Raven and Tim Droese from the Client Services and Education team as they discuss timing and scheduling as well as selecting onserts. Sign…
CU*Answers, the 100% credit union-owned data processing CUSO, announced its February Cooperative Campaign sign up date: January 19, 2018. Do you have a refer a friend program? If so, this campaign is perfect to increase member’s knowledge of it. If not, use this digital marketing campaign to simply let your members know why they should…
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Learning Café session for January 12 from 1:00pm – 2:00pm ET. CU*Answers invites you to join Patrick Sickles for this free web conference as he talks about understanding credit union liability for security breaches. This course will help participants understand when a credit…
AuditLink, the audit and compliance division of CU*Answers, announced a partnership with Virtual StronBox in October of 2017. Virtual StrongBox is a company that provides a secure platform that allows AuditLink to perform virtual audits in a safe and secure environment. On December 12, 2017, AuditLink performed their first virtual ACH audit with Chiphone Federal…
In the spirit of giving this holiday season, eDOC Innovations’ staff members celebrated their commitment to the credit union Cooperative Principles through community outreach. eDOC’s efforts generated donations that included more than 80 pounds of food to HOPE’s (Helping Overcome Poverty’s Effects) food drive, and toys valued at more than $400 dollars donated to the…
The CU*Answers Developer’s Help Desk (DHD) announced a new video as part of its on-going POV series designed to provide timely information, tips and techniques for how clients may best utilize the DHD team for custom software development. CU*Answers said that its DHD Design Studio projects represent a true custom project strategy in which CU*BASE®…