CU*Answers Chief Operations Officer Geoff Johnson, and the designer of the 247 Lender decision model, Peter DeForest from Portfolio Defense, recently collaborated in a joint webinar session for credit unions currently utilizing the CU*BASE® core processing platform. The conference, which was offered free to credit unions, offered insight into the design and capabilities of the…
Two of CU*Answers’ internal teams, Lender*VP and Earnings Edge, have partnered together for a unique consulting engagement – the Management Tune-Up. The Lender*VP team consists of experts on all things lending related – consumer, indirect, real estate and collections. Earnings Edge is a team with an operational efficiency focus from strategies and configurations to the…
The Collections team, a division of CU*Answers Lender*VP, recently announced that it broke its previously held record for accounts serviced in a year. After having a banner year in 2014 with over 110,000 accounts worked, 2015 has already turned out over 118,000 accounts serviced. Jerry Collins, Collections Team Leader said, “We are seeing more large…
In an effort to educate clients, CU*Answers partnered with Accenture Mortgage Cadence to offer Loan Fulfillment Center (LFC) client credit unions 23 Know Before You Owe (KBYO) educational webinars and videos over the course of the past 14 months. The new TILA/REPSA Integrated Disclosures (TRID) have been in effect for almost two months and during…
CU*Answers, the 100% credit union-owned CUSO, announced that with the upcoming release of CU*BASE® 15.2, credit union will be able to perform a tri-merge credit report pull through CBCInnovis. With this new ability credit unions will be able to combine data from several credit report pulls into one average, merged score. Client credit unions will…
Lender*VP Forms is nearing the recently extended effective date of the Truth In Lending Act (TILA) and Real Estate Settlement Procedures Act (RESPA) regulation change. In July of 2015 the CFPB officially announced the extension of the effective date from August 1, 2015 to October 3, 2015. The Lender*VP Forms team is committed to having…
247 Lender is a CU*Answers-owned decision model that allows credit unions to provide automated loan approvals 24 hours a day, 7 days a week. To make this possible, CU*Answers partnered with the Portfolio Defense Consulting Group, a recognized expert in consumer credit risk management and modeling. Using data from CU*Answers’ owns clients, Portfolio Defense works…
CU*Answers, the 100% credit union-owned cooperative CUSO, now offers detailed credit score soft pulls as part of the most recent CU*BASE software release. This feature gives the credit union employee the ability to pull a detailed credit report on the desired member at any point in the member relationship. In the past this has not…
With a proven track record, a successful year, and even bigger opportunities on the horizon for 2015, the Lender*VP Collections Team, a division of CU*Answers, increased staffing by 42% this month. With the growth curve steadily increasing, the team must balance that with the appropriate staffing levels. “In addition to growth we see imminent opportunities…
CUNA’s Small Credit Union Committee created a call to action for Credit Unions to respond to the NCUA’s proposed Risk based Capital regulation. The letter urges all credit unions to respond to the NCUA call for comments before the comment period ends on May 28th. CUNA and the NWCUA also sent this letter to all credit unions…