AuditLink, the audit and compliance division of the West Michigan-based CUSO, CU*Answers, has been providing assistance to credit unions converting to the CU*BASE® core processing platform in 2014. “Our goal is to support the conversion team at CU*Answers and our new client credit unions through what can often be a stressful time,” said Marsha Sapino,
CU*Answers, the 100% credit union-owned, cooperative CUSO attended the 80th ICUL Annual Meeting & Convention held October 15th-16th at the JW Marriott in Indianapolis. CU*Answers sponsored the event, and showed the robust CU*BASE® core data processing software to industry experts and credit union staff in attendance. “CU*Answers team members were in attendance to speak with
CU*Answers, the West Michigan-based core data processing cooperative, announced Post Community Credit Union (Battle Creek, MI) is approaching the ten month mark on the CUSO’s core platform, CU*BASE®. The credit union, which converted to CU*Answers mid-January, implemented the CU*BASE SaaS processing solution, which offers a wide variety of member self-service capabilities. Several of these include
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, announced that it had recently added another credit union owner. This newest investor is Notre Dame Federal Credit Union, located in South Bend, IN ($670M, 58,000 members). Scott Page, CU*Answers EVP said, “Notre Dame Federal Credit Union represents the 127th CU*Answers owner, with ten new owners added during
CU*Answers, the 100% credit union-owned, cooperative CUSO closed out its 2014 tradeshow season by attending the Missouri Credit Union League 2014 Convention & Exposition at Chateau on the Lake in Branson, Missouri from October 21st to the 23rd. “We’re finding that more and more credit unions across the nation are hearing about CU*Answers and the
CU*Answers, the 100% credit union-owned data processing CUSO, recently announced it will be holding its next Collections Roundtable on November 18 in Grand Rapids, MI. The roundtable is a quarterly event that CU*Answers holds for collectors to interact with peers and discuss collections related topics in a relaxed environment. There will be a morning and
West Michigan-based cooperative CUSO, CU*Answers, announced an upcoming regional training event in Appleton, WI. The Wisconsin area training event will be held November 20 and provide attendees with a full day of education from CU*Answers with a focus on specific credit union industry criteria. The CUSO stated this year’s event will focus on a regulatory
On November 5, 2014, CU*Answers, a 100% credit union-owned CUSO, completed a disaster recovery test of the Electronic Check Processing (ECP) environment that serves 75 client credit unions processing nearly 1 million checks monthly. Annual testing is performed to validate documented recovery procedures and to confirm the capabilities of the continuity and recovery strategies implemented.
On November 11, 2014, CU*Answers, a 100% credit union-owned CUSO, reached another milestone in an effort to improve availability of its third-party EFT vendor services network by upgrading data communications connectivity for member credit unions serviced by Vantiv. As part of a major project to migrate each key ATM/Debit and Credit Card vendor into a
Over the past year, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, experienced a continued high demand for its compliance monitoring services. Since January of 2014, Xtend’s AuditLink support business unit saw its client base increase by more than eighteen (18) percent. Xtend President Scott Collins noted, “Our compliance monitoring service is a three-way