Greensboro Municipal Credit Union, based in Greensboro, NC has chosen CU*Answers Network Services (CNS) as their managed technology partner, utilizing the Complete Care management services offering. The Complete Care service is specifically focused on the unique needs of credit unions and encompasses both day to day operational and strategic IT needs into a single unified
CU*Answers, a 100% credit union-owned CUSO, held their annual 2014 “CEO Strategies Week” conference last week in Grand Rapids, Michigan. CEOs from 61 credit unions from across the country gathered for three days of collaboration, learning, and direct peer interactions aimed specifically at credit union CEOs. The week includes a half-day CEO Collaboration Workshop, where
The Lender*VP team at CU*Answers, the 100% credit union-owned cooperative CUSO, has responded to the requests of their clients and are now offering recurring credit score soft pulls. Lender*VP has partnered with Columbus, Ohio based CBCInnovis to create a seamless process for their clients. Negotiations are underway with other major credit bureaus to satisfy the
CU*Answers, data processor to nearly 200 credit unions nationwide, announced the winners of their first Cost of Compliance contest at its recent CEO Strategies Conference. Contest participants were tasked to create a template that provides a standard way of accounting for an institution’s overall costs associated with compliance related activities. “Nine credit unions participated in
CU*Answers, the West Michigan-based cooperative CUSO, states Clients are endorsing their new Trainer program. Ryan Yonts, of Notre Dame FCU stated “Repetition is key. With the CU*BASE® Custom Certified Trainer Program, we were trained on the pertinent information, then given the opportunity to train that information back to our fellow trainers, as well as CU*Answers
Starting next week, CU*Answers, the West Michigan-based core processing CUSO, will begin offering an automated consumer loan skip-pay program. The new feature eliminates most of the manual processing credit unions do today for member-elected consumer loan skip-pay programs. Credit Unions commonly offer skip-pay programs during December and January. This allows a member to elect to
CU*Answers, the West Michigan-based cooperative CUSO, announced that they have just completed their second round of their new Custom Certified Trainer program for Citizens First Credit Union in Oshkosh, WI to prepare their staff for their upcoming conversion to the CU*BASE® software platform in November, 2014. Pauline VanZalen, Manager of the CU*Answers Client Services and
The Conversion Team and several new clients of CU*Answers, the West Michigan-based cooperative CUSO, have endorsed the new CU*BASE® Custom Certified Trainer Program. Martha Anderson, VP of CU*Answers Delivery Services, states “Notre Dame Federal Credit Union acted as a beta site for our CU*BASE Custom Certified Trainer Program. Their four corporate trainers were engaged and
The Production Operations Team of CU*Answers, the 100% credit union-owned CUSO, announced that they have finished compiling the processing stats for fiscal year 2014 which ended September 30, 2014. For the year, over 900,000 manual processes were handled across three shifts resulting in over 15 million completed jobs for CU*Answers online CU*BASE® clients.
CU*Answers, data processor to nearly 200 credit unions nationwide, recently announced the upcoming security upgrade it will perform in its online banking site, It’s Me 247. The upgrade, which is scheduled for November 18, comes in the wake of recent news in the security community that security certificates that use SHA-1 encryption are at risk