The Lender*VP Collections team at West Michigan-based core processor CU*Answers, has added yet another credit union that brings their total client list to 15. Horizon Utah Federal Credit Union has joined them in the quest for a better delinquency ratio. The 118 million dollar credit union based in Farmington, Utah, has over 11,000 members. This…
Family First Federal Credit Union (FCU), based in Great Falls, MT, is now using CheckLogic Branch to enhance their check processing strategy. CheckLogic Branch is eDOC Innovations’ premier solution for electronic check exchange with your clearing house. Family First FCU‘s branches now can complete their check processing needs electronically and administrators can view all branch…
SB Community Federal Credit Union, located in Muskegon, Michigan, is putting an NCUA New Product/Service Grant to work to implement an online imaging solution from CU*Answers. They received the grant as a part of the 2014 OSCUI NCUA Grant Program. SBFCU will be going greener, saving money, and will be better serving members through this…
CU*Answers, the West Michigan-based core data processor, announced that it has completed implementation of CU*BASE® GOLD Optimized Automation Suite for Ripco Credit Union (Rhinelander, WI). This product allows Ripco CU, a self-processing client, to run their nightly processes in an automated environment later in the evening when there is less member activity. The tools included…
CU*Answers production operator Dave Ambrose, who announced his retirement in March of this year, worked his final shift on 7/31/14. Dave has been a valued member of the Production Center team for twenty years. His expertise in business processing and his IBM system knowledge have been valuable assets to our operations and he will be…
AuditLink, the audit and compliance division of the West Michigan-based CUSO CU*Answers, is in the beginning stages of a campaign to fight elder abuse. Their first step in the fight is dedicating their ninth edition of Network Compliance Teacher to elder abuse. “We had an enormous response from our clients when we sent out the…
eDOC Innovations joined credit unions and industry suppliers from Michigan for the Team One Donald Pilon Commemorative Golf Outing, held July 18, 2014 at the Fortress Golf Course, in Frankenmuth, MI. The charity golf outing is an annual event to benefit the American Cancer Society. Kim Scofield, Marketing Specialist at Team One Credit Union, commented,…
CU*Answers is now offering a “Just Turn It On” program for 247 Lender, their Automated Decision Model. The project is a partnership with the credit union with a Lender*VP Account Executive acting as the Project Manager bringing the product to production. That loan manager assumes the configuration, training and meeting responsibilities. This allows the loan…
The West-Michigan based cooperative CUSO, CU*Answers is pleased to announce that by the end of October, all CU*Answers credit unions will have moved from a batch ATM/Debit processing platform to Online processing platforms. “The calendar for 2014 includes moving our remaining clients to an online ATM/Debit processing platform”, states Heather French, SettleMINT Account Executive. Heather…
CU*Answers, the West-Michigan based cooperative CUSO, offers a free fraud detection service that detects potential fraudulent activity over all scheduled bill pay transactions. The great advantage of this system is that it detects suspicious activity prior to it happening and stops the transaction before it is scheduled to post. FraudNet™ is a fraud prevention software…