CU*Answers added First Financial Credit Union (Chicago, IL) to its growing list of credit unions for which it handles collections. The $70 million, 8,000-member credit union, which is currently on CU*Answers’ core platform, has agreed to hire CU*Answers to work their early stage delinquent accounts. “Clients find that they need to spend time focusing on…
CU*Answers Network Services has announced its third follow up to the popular IT Boot Camp series at CU*Answers corporate headquarters this spring. “The new spring session will bring some fresh content on some very relevant subjects, including Windows 10, Office 365 and several other new courses,” said Richard Hackler, CNS Manager of Client Support and…
CU*Answers’ recently introduced It’s Me 247 Bill Pay product with transaction processing by Payveris now allows credit unions the ability to offer Person-2-Person (P2P) transactions. Users can electronically send money to anyone without being required to exchange sensitive information. To send the funds electronically, the member simply provides the recipient’s email address or phone number.…
CU*Answers released a beta-test version of the 16.05 release of its CU*BASE core processing software to four of its online clients, including Element FCU in Charleston, WV; FOCUS CU in Wauwatosa, WI; Glacier Hills CU in West Bend, WI; and MidUSA CU in Middletown, OH. The release includes more than 30 development projects that added…
CU*Answers, the 100% owned cooperative CUSO, is sprouting with activity, and the Administration staff is busy with planning hospitality events for the spring. The season was set off with hosting the CU*Answers board meeting in conjunction with Xtend’s board meeting, which also included a board workshop that is used to facilitate board education. Event schedules…
For credit unions utilizing its CU*BASE® processing system, and in response to continually growing trends of fraud and regulatory agencies urging credit unions to keep a close eye on member activity, CU*Answers offers a valuable tool that allows credit unions to better monitor high risk activity within their membership. The 100% credit union-owned CUSO said…
G2Link, which helps financial institutions automate their vendor compliance monitoring, today announced that CU*Answers, the 100% credit union-owned CUSO, has chosen G2Link’s vendor monitoring platform to support the dynamic compliance requirements for vendor compliance. CU*Answers, which provides services to over 190 credit unions in 21 states plus Washington, D.C., offers a single solution source for…
CU*Answers, data processor to nearly 200 credit unions nationwide, recently introduced mobile optimization for Show Me the Steps, its online help site that features step-by-step instructions for completing tasks in CU*BASE®, CU*Answers’ core processing software. With mobile optimization, the Show Me the Steps site now responds to any device on which it’s being accessed by…
The West-Michigan based cooperative CUSO, CU*Answers is pleased to announce that they recently hired three team members from their sister CUSO, Xtend, Inc. The Client Services and Education team is a great place for an individual to begin their career at CU*Answers. The team is the front line of support for clients as it relates…
CU*Answers schedules hundreds of training sessions throughout the year, many of them announced in their annual education catalog, many by client request, and specifically a hot program they call Education Express. “Studies have proven that the incentive to learn is at its peak when a topic is current, critical, and demands attention,” states Laura Welch-Vilker,…