CU*Answers, the 100% owned cooperative CUSO, is sprouting with activity, and the Administration staff is busy with planning hospitality events for the spring. The season was set off with hosting the CU*Answers board meeting in conjunction with Xtend’s board meeting, which also included a board workshop that is used to facilitate board education. Event schedules…
For credit unions utilizing its CU*BASE® processing system, and in response to continually growing trends of fraud and regulatory agencies urging credit unions to keep a close eye on member activity, CU*Answers offers a valuable tool that allows credit unions to better monitor high risk activity within their membership. The 100% credit union-owned CUSO said…
G2Link, which helps financial institutions automate their vendor compliance monitoring, today announced that CU*Answers, the 100% credit union-owned CUSO, has chosen G2Link’s vendor monitoring platform to support the dynamic compliance requirements for vendor compliance. CU*Answers, which provides services to over 190 credit unions in 21 states plus Washington, D.C., offers a single solution source for…
CU*Answers, data processor to nearly 200 credit unions nationwide, recently introduced mobile optimization for Show Me the Steps, its online help site that features step-by-step instructions for completing tasks in CU*BASE®, CU*Answers’ core processing software. With mobile optimization, the Show Me the Steps site now responds to any device on which it’s being accessed by…
The West-Michigan based cooperative CUSO, CU*Answers is pleased to announce that they recently hired three team members from their sister CUSO, Xtend, Inc. The Client Services and Education team is a great place for an individual to begin their career at CU*Answers. The team is the front line of support for clients as it relates…
CU*Answers schedules hundreds of training sessions throughout the year, many of them announced in their annual education catalog, many by client request, and specifically a hot program they call Education Express. “Studies have proven that the incentive to learn is at its peak when a topic is current, critical, and demands attention,” states Laura Welch-Vilker,…
eDOC Innovations, a long-time proponent of eliminating data silos, recently signed agreements with three credit unions to consolidate document management systems that were obtained via a merger or replaced by newer solutions. By consolidating systems the cost of maintaining multiple systems and its inherent operational inefficiencies are eliminated, thereby providing a greater ROI to the…
CU*Answers, the 100% credit union-owned, data processing CUSO announced it will soon be hosting its monthly Tricks of the Trade webinar for the month of March. This month’s webinar takes an in depth look at CU*Answers Internet Retailer Support Center as well as new features from the CU*BASE® 16.02 software upgrade. The upcoming webinar will…
For credit unions utilizing its CU*BASE® processing system, CU*Answers has introduced its newest dashboard for helping clients better understand their online credit card portfolio. They said unlike the previously introduced EFT Portfolio Dashboard, designed to show how members are using plastics, and a Loan Portfolio Analysis Dashboard, which provides a picture of loan rates across…
Site-Four, a venture of the cuasterisk.com network headquartered in Yankton, South Dakota, announced the availability of its SSAE 16 SOC 1 Type 2 Audit Report. The audit was performed by Crowe Horwath LLP, a public accounting and consulting firm based in Oak Brook, Illinois and covered the period of April 1st, 2015 to September 30th,…