CU*Answers advertising partner, CUToday.info, a leading source of news and resources for credit union decision-makers, recently announced they are offering their collaborators media dollars to support their charity of choice. CU*Answers has chosen to participate by helping create awareness of the Children’s Assessment Center, a nonprofit organization located in Grand Rapids, Michigan that assesses and…
Matt Vandewater, an Account Executive with the CU*Answers Client Services and Education team, recently accepted a position with Xtend to serve as the CUSO’s new call center manager. Xtend provides call center, bookkeeping, and other services to credit unions on CU*Answers’ CU*BASE® core processing platform. Laura Welch-Vilker, VP of Client Services and Education at CU*Answers…
First General Credit Union, located in Norton Shores, Michigan has recently become an owner of West Michigan-based cooperative CUSO, CU*Answers. The $65 million credit union represents approximately 9,500 members. First General CU becomes the 129th CU*Answers credit union owner. Scott Page, CU*Answers EVP said: “Our list of credit union owners continues to steadily grow. With…
Earlier in 2016, West Michigan-based CUSO CU*Answers launched their first native bill pay solution to the It’s Me 247 Online Banking product for credit unions on the CU*BASE® core processing platform. CU*Answers recently announced that it has begun deploying the solution to credit unions of their cuasterisk.com network partners, CU*SOUTH and CU*NorthWest, implementing the product…
CU*NorthWest, a cooperative data processing CUSO, recognized Cal Poly FCU as the 2016 “Spirit of CU*NorthWest Award” winner. The credit union received the award for their strong execution and effort to constantly demonstrate the principle of being “all about the member,” for “being an example of collaboration and cooperation”, and for having “plunged into the…
West Michigan based core processor, CU*Answers recently hosted an informational webinar on Mortgage Servicing for our CU*BASE clients. Lender*VP, in collaboration with Xtend mortgage servicing, offers escrow processing and investor reporting services for its credit unions. For a nominal monthly fee, the team is able to reduce the burden on credit union staff by providing…
Unison Credit Union, a $200M credit union in Kaukauna, WI, expanded their mobile digital transaction management (mDTM®) strategy with the adoption of eDOCSignature®, eDOC Innovations’ mobile digital signing solution. eDOCSignature provides a secure, compliant e-signature channel with document delivery exchange for both remote and in-branch document signing by credit union members. Unison has been growing…
Greg Smith, CEO of CU*NorthWest, was recognized by West Michigan-based CU*Answers as the 12th recipient of the Robert H. Mackay award at the 2016 CU*Answers Leadership Conference. Accepting the award at the gathering of 200 credit union professionals, Greg Smith recalled his relationship with Bob Mackay during the early years of the CU*NorthWest CUSO, which…
Twenty-three credit unions renewed contracts for DocLogic, eDOC Innovations’ mobile enterprise digital transaction management (mDTM®) solution. eDOC has always recognized the long term value of client retention by promoting client satisfaction and continuously improving their products and services and the ways they deliver them. “We are always pleased to add new clients, but long term…
CU*NorthWest, a 100% credit union-owned cooperative data processing CUSO, announced that they are moving forward with the new, customizable, and modern member application process – MAP. For CU*NorthWest it’s important to provide tools to credit unions that give them the opportunity to be competitive in their markets. Credit unions will benefit from MAP, which is:…