CU*Answers, a 100% credit union-owned CUSO, headquartered in Grand Rapids, Michigan, will be an exhibitor at the 2016 Iowa Credit Union League Convention and Expo September 14th through the 16th. CU*Answers would like to invite all Iowa area credit unions who are attending to stop by their table and learn about the CUSO. Michael Gruber,…
On August 11th Xtend, Inc. hosted its 2nd Sales and Marketing Roundtable for credit union professionals. Attendees from Michigan, Illinois, Indiana and South Dakota discussed industry trends in sales and marketing, current initiatives underway at their respective credit unions, and opportunities for collaboration. The morning session consisted of credit union participants sharing success stories and…
CU*Answers, the 100% credit union-owned, data processing CUSO, recently enhanced the hold option to their RDC product. With the 16.07 CU*BASE® release, CU*Answers added hold days to the Direct Mail Post programming. A big impetus for this change was to allow the OpsEngine team at CU*Answers the ability to add a standard check hold on…
Almost forty credit unions attended CU*Answers’ August “Tricks of the Trade” webinar in August. The webinar featured resources to assist clients with learning more about the new membership application CU*Answers is currently rolling out across its network. The 32nd Tricks of the Trade webinar featured the five ‘top picks’ designed to help clients learn more…
CU*Answers, Inc., the Grand Rapids, Michigan-based cooperative CUSO, is preparing to expand its business resiliency footprint by migrating its backup core processing data center from Muskegon, Michigan to Yankton, South Dakota. The CUSO will continue to utilize the Muskegon facility in its ongoing operations, but the core IBM server that currently serves as the replicated…
CU*Answers will exceed 100,000 pulls this year with its integration to ChexSystem’s Qualifile solution. Qualifile helps credit unions automate and streamline processes that detect and prevent new types of fraudulent activity, track and maintain regulatory updates and manage risk levels. The service has been integrated directly into CU*Answers’ core data processing solution, CU*BASE®. This integration…
In response to severe flooding in Louisiana and Texas, CU*SOUTH has activated the CUSO’s Event Response Team (ERT) to support credit unions and members in the affected areas. Headquartered on the Eastern Shore of Mobile Bay, CU*SOUTH is no stranger to providing disaster recovery and business continuity services. Support is not limited to current CU*SOUTH…
CU*Answers, the 100% credit union-owned, data processing CUSO is enhancing the security for It’s Me 247 Mobile Web Banking and Mobile App Banking. Matching the existing security features of desktop banking, logging into mobile web or app banking will allow members to hide their typing when answering a required security question. If a member is…
The Lender*VP Collections team at CU*Answers has added another client to its existing client base of fourteen credit unions. A Northern Michigan credit union selected the CU*Answers team to help them consistently work their delinquent loans portfolio. “This client was considering re-staffing their in-house collections team and opted to work with our team to create…
Calcite Credit Union in Rogers City, Michigan recently worked with the Business Continuity and Imaging Solutions teams at CU*Answers, the credit union’s core data processor and CUSO partner, to both review and test their imaging solutions business continuity plan. The $67 million-credit union shut down their imaging server and ran the credit union without it…