CU*Answers, a 100% credit union-owned cooperative CUSO, is approaching the end of its 2016 business year and is looking forward to what 2017 will bring for its core processing system, CU*BASE. Coming right on the heels of the 2014 File Expansion Project comes the next major initiative around the CU*BASE core database: the M-Up Membership Update project. M-Up is a long-term initiative to expand the CU*BASE membership database to meet the needs of a changing credit union membership.

Early in 2017 the first of many M-Up projects will be released: a complete redesign of how phone and contact numbers are stored and organized. The enhancement will allow for unlimited contact numbers per member, customizable labels and comments on each number, and the ability for members to specify how each contact number should be used.

Scott Page, EVP of Sales said: “Where FEP was about the account, including expanding balances to allow billion dollar loans, M-Up is about the member. Credit unions have so many ways in which they interact with their members today and our software had to reflect that.”

M-Up marks a major investment in the long term success of the system and the CUSO. Scott McFarland, CEO of Honor CU and Chairman of the Board said: “I serve as a board member at CU*Answers because of the passion the CUSO has for the industry and the challenge to make us all better. In a time when collaboration and constant improvement is more important than ever, CU*Answers drives that collaboration and engagement. I appreciate being challenged and challenging back, we grow that way. I have said it from the first time I ran for the board – if you are looking for a data processor – CU*BASE can provide that, but expect much more than that from this CUSO.”