Participants from nine credit unions recently graduated from CU*Answers’ first annual Building Solutions as a Co-Op Boot Camp. Over the course of a year, enrollees spent a total of 8 days working with CU*Answers insiders to gain a perspective on how the cooperatively owned CUSO designs and builds products and solutions, and the processes that…
CU*Answers, the 100% credit-union owned cooperative, recently announced the winner of its 2016 e statement contest. As part of CU*OverDrive, the CUSO’s low maintenance marketing package for credit unions, contests are run quarterly for a two month period as a way of gathering member email addresses or increasing enrollment in credit union services such as…
SPE Federal Credit Union in State College, PA recently converted to CU*BASE, the core data processing system of CU*Answers, a West Michigan-based CUSO. 10,624 members were converted from Fiserv Advantage™. SPE FCU becomes the sixth and final credit union participant of CUSO rkGoBig to convert to the CU*BASE platform. rkGoBig is comprised of six credit…
West Michigan cooperative CUSO, CU*Answers, recently introduced the Internet Retailer Support Center (IRSC) as a one stop shop for its online and mobile banking solutions for credit unions. Credit unions looking to maximize their investment in selecting CU*Answers as their core data processor can use the IRSC to improve member online banking experience by implementing…
CU*Answers, data processor to nearly 200 credit unions nationwide, recently announced a new partnership with Payveris and Vanco, a partnership that will allow CU*Answers clients to receive electronic bill payments from their members. The data processor expects this bill pay enhancement will improve the lending experience its clients can offer members since payment time for…
CU*Answers, a 100% credit union-owned core data processor, announced it will hold its first-ever CTE User Symposium on September 15. The event is geared toward credit union leaders in the cuasterisk.com network, to help get fresh ideas for future enhancements to the data processor’s simulated training environment, CU*BASE® Custom Training Edition (CTE). During the half-day…
The Organizational Resource Development Team at CU*Answers has been hard at work finding and training talented individuals. Over the course of the last three months, the organization has hired and begun the onboarding process for seventeen new employees. “We pride ourselves in our ability to smoothly immerse our new employees in the culture of the…
When meeting with a potential job candidate, the Organizational Resource Development Team at CU*Answers always stresses the CUSO’s desire to “grow their own.” If an employee has the right attitude and drive, opportunity within this company is wide ranging. This is very apparent in the ORD sponsored Employee Participation Program, where employees are encouraged to…
CU*Answers, the West Michigan-based data processing cooperative CUSO, is making it easy for credit unions to acquire custom branded online banking services. Credit unions using the CUSO’s It’s Me 247 Online Banking solution have a variety of options to customize their experience, allowing them to take advantage of the expanding portfolio of self-service channel products…
Held each year in conjunction with the August Board of Directors meeting, cooperative CUSO CU*Answers held its Annual Board Planning Session on Mackinac Island from August 23-25th at the Mission Point Resort. During the course of the event, the CU*Answers Executive Council and Board of Directors discussed the business plan, strategic technology plan, and budget…