Nearly 200 participants logged into the first in a series of web-based training sessions where CU*Answers introduced a completely new set of navigation coming to its CU*BASE core processing software. Although the changes were announced officially to all clients just two weeks ago, the CUSO has previewed the project at several training and management events…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, recently launched a new automated ACH posting tool for its self-processing credit union data centers. Through this newest feature of its OpsEngine automation toolkit, in-house users of CU*BASE®, the CUSO’s flagship core data processing suite, are able to schedule the posting of ACH activity periodically throughout the day…
With credit unions facing competition from traditional banking and new emerging competitors in the FinTech arena, eDOC Innovations continues to develop solutions that specifically address the needs of credit unions to conduct digital transactions anytime, anywhere. Two recently released products, eDOCSignature and eDOCMobile RDC, are paving the way for credit unions large and small to…
Awakon Federal Credit Union, a 12,000-member credit union based in Onaway, Michigan, has selected eDOC Innovations’ mobile enterprise digital transaction management (mDTM®) to provide state-of-the-art automation and management in their digital transaction business processes. The automation processes of eDOCSignature easily integrate into their workflows and result in very efficient remote closing capabilities. “eDOC’s mDTM® is…
The Internet Retailer Support Center (IRSC), a new support desk at CU*Answers for credit union virtual channel project managers, launched CU*Answers’ Mobile App 2.0 with single sign-on for mobile check deposits to four credit unions—Florida Hospital CU, Academic FCU, Sioux Empire FCU, and United Advantage NW FCU. Credit unions are getting on the schedule to…
The Earnings Edge team at CU*Answers recently assisted Lakes Community Credit Union (Lake Orion, MI) with the launch of a new service charge. Lakes Community was interested in automation strategies to ensure that their team would not have to perform the assessment of their new service charge manually. With the help of the Earnings Edge…
Chatter Yak!, the Oshkosh, Wisconsin-based CUSO specializing in marketing, advertising and social media consulting, announces yet another incredible success story from one of their clients using Yak Tracker, their premium lead generation application, which allows credit unions to use social and digital media to generate leads and revenue. Verve, a Credit Union, a $795 million…
Grand Rapids, Michigan-based CUSO Xtend, Inc. announced that its recent partnership with Zipwhip has resulted in a significant pipeline of two-way text implementation projects for its credit union customer-owners. After a series of recent web conferences, the CUSO reports that it has received nearly two dozen requests for contracts and due diligence packets. Xtend President…
CU*NorthWest, a 100% credit union owned cooperative CUSO, has set the new price for an ownership share at $83,500.00. Each year the CU*NorthWest Board of Directors establishes the new stock price based on the audited financials from the prior fiscal year. Chuck Papenfus, CEO of Inland Valley Federal Credit Union and chairman of the board…
CU*NorthWest (CUNW), a 100% credit union owned cooperative CUSO, distributed more than 75% of 2016 net earnings to its owners as directed by the board of directors. Those cash returns amounted to a 12% “rebate” on base processing fees paid by the customer/owner throughout 2016. In addition to those direct cash returns, the cooperative had…