CU*Answers has signed an agreement with eDOC Innovations to provide 142 credit unions leveraging their online imaging solution with remote e-signature capability. This capability allows credit unions to send documents to members for electronic signatures wherever their mobile devices take them, and is being provided to the credit unions by the cooperative CUSO at no…
CU*Answers, the 100% credit union-owned, data processing CUSO announced it hosted its monthly Tricks of the Trade webinar for January. This month’s session will gave CU*Answers credit unions an in-depth look at the documentation related to the 17.03 CU*BASE® release/update, the new CU*BASE navigation changes, related videos and training materials. To get an in-depth look…
CU*Answers, the 100% credit union-owned, cooperative CUSO, recently announced its first High Level Overview (HLO) demo for 2017 will be held in Illinois. This is a three to four hour discussion of the CU*Answers CUSO and demo of the various components that are included in their core product, CU*BASE®. In addition to the robust core…
CU*Answers, the 100% credit union-owned, cooperative CUSO, recently began its “Active Beta” educational series aimed at credit union leaders. As part of the Executive Study Group initiative that provides a forum for leaders to discuss the issues that affect their institutions, teams, business and the industry at large, participants attend to discover new strategies to…
Each year CU*Answers, a 100% credit union-owned CUSO, holds an annual election for opportunities to run for a seat on their board of directors. The CUSO has officially opened the nomination process for their 2017 annual stockholder election, which will be held on June 22nd. The meeting will take place at the JW Marriott in…
On January 25, 2017, CU*Answers, a 100% credit union-owned CUSO, held its 5th annual corporate “Continuity Awareness Day” as part of their business continuity awareness and training program to help strengthen preparedness levels and sharpen incident response capabilities across all business units. “Now, more than ever before, establishing contact with members of your incident response…
CU*Answers Item Processing, in partnership with eDOC Innovations, has successful implemented its first wave of Mobile RDC processing for twelve credit union clients. Located across the contiguous states, these credit unions were either new to RDC or have converted from another vendor. No matter the experience level, all have access to global and member level…
Nearly 200 participants logged into the first in a series of web-based training sessions where CU*Answers introduced a completely new set of navigation coming to its CU*BASE core processing software. Although the changes were announced officially to all clients just two weeks ago, the CUSO has previewed the project at several training and management events…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, recently launched a new automated ACH posting tool for its self-processing credit union data centers. Through this newest feature of its OpsEngine automation toolkit, in-house users of CU*BASE®, the CUSO’s flagship core data processing suite, are able to schedule the posting of ACH activity periodically throughout the day…
With credit unions facing competition from traditional banking and new emerging competitors in the FinTech arena, eDOC Innovations continues to develop solutions that specifically address the needs of credit unions to conduct digital transactions anytime, anywhere. Two recently released products, eDOCSignature and eDOCMobile RDC, are paving the way for credit unions large and small to…