The Lender*VP Collections team at CU*Answers has been doing collections for years, offering credit unions a low cost alternative to staffing full time collection agents or using valuable staff time for collections work. In 2016, CU*Answers added a stand-in service that seeks to fill the role of substitute, quickly stepping in with only one-to-two days’…
The CU*Answers SettleMINT EFT team and Fiserv helped migrate credit unions who use Fiserv for bill pay processing to an enhanced single sign on product. The last scheduled Fiserv migration group was completed in December, concluding the process for the twenty-three credit unions using It’s Me 247 Bill Pay powered by Fiserv. CU*Answers SettleMINT is…
The Board of Directors for the Grand Rapids, Michigan-based CUSO Xtend, Inc. announced that, effective March 1st, Liz Winninger will become the firm’s second CEO. Scott Collins, who has been the CUSO’s CEO since its formation, will remain in the CEO position until February 28th. Liz has been on the Xtend leadership team since 2013…
In its mission to provide credit unions with low-cost, easily implemented marketing campaigns, cooperative CUSO CU*Answers hosts quarterly contests where members of participating CUs can enroll in a product or service for a chance to win a prize. Enrollment is free to all CU*Answers credit unions and includes a complete digital marketing package for use…
Dowagiac Area Federal Credit Union (Dowagiac, MI) and Sears Spokane Employees Federal Credit Union (Spokane, WA) have chosen CU*Answers for their member check processing. The CU*Answers Item Processing department was initially formed in 1982 for direct deposit services and their first check processing client was signed in 1984. The Item Processing team has proven its…
CU*Answers, the 100% credit-union owned cooperative, recently announced their 10th Annual Video Contest to clients of the cuasterisk.com network. Each year CU*Answers offers up to a total of $4,500 in cash awards to three winning credit unions and the chance for their ideas to be professionally produced into a video. This year’s video contest theme…
CU*Answers, the 100% credit union-owned CUSO, recently published information on credit unions using its My CU Today product, an online tool for tracking data related to your credit union. In 2016, credit unions using the service experience the following growth: • Closed end loans grew from $5.64 billion to $9.23 billion • Open end loans…
CU*Answers, data processor to nearly 200 credit unions nationwide, recently announced its new partner in video-conferencing solutions: Zoom, Inc. As part of this new partnership, CU*Answers now offers clients a more user-friendly webinar experience, higher video and audio quality, and compatibility with more platforms and devices. Perhaps the best part about this new partnership from…
CU*Answers, data processor to nearly 200 credit unions nationwide, recently announced its latest marketing service: video customization. As part of this new service, the credit union service organization will customize any of its member-facing online banking video tutorials to include credit union branding. With the basic customization package, credit unions will see their logo replace…
CU*NorthWest, the 100% credit union-owned cooperative CUSO, announced today that County Schools Federal Credit Union in Ventura, California has signed a core processing contract and is scheduled for conversion in September 2017. The $53.7 million dollar credit union represents approximately 7,400 members. CU*NorthWest is extremely pleased to be adding an additional California client. John Bagents,…