CU*Answers announced that $120M Fort Wayne, Indiana-based Fire Police City County Federal Credit Union recently executed a contract to change its existing core data processing system over to CU*BASE®, the CUSO’s flagship solution. “We chose CU*Answers because they comprehend the CU philosophy of people helping people,” said Nancy Kline, CEO of Fire Police City County…
Fire Police City County Federal Credit Union, located in Fort Wayne, Indiana, has become the newest owner of West Michigan-based cooperative CUSO, CU*Answers. The $120 million credit union represents approximately 11,000 members, and becomes the 125th current CU*Answers credit union owner. Scott Collins, CU*Answers EVP of Sales said: “Congratulations to Fire Police City County Federal…
FLEX Credit Union Technology, a credit union core data processing solution provider based in Sandy, UT, recently partnered with eDOC Innovations to offer eDOCSignature to their credit union members. eDOCSignature’s mobile enterprise digital transaction management solution (mDTM®) empowers people to perform digital transactions and workflows in a mobile environment. “FLEX is interested in helping credit…
CU*NorthWest, the Liberty Lake, Washington-based cooperative CUSO, announces that it has added a new credit union owner. The latest investor is County Schools Federal Credit Union, located in Ventura, California, with $53.7M assets and 7.4K members. “Our cooperative business model allows for an equal opportunity for ownership and voice, irrespective of member or asset size”,…
CU*NorthWest, the 100% credit union-owned cooperative CUSO, announced today that Chula Vista City Employees Federal Credit Union in Chula Vista, California, has signed with CU*NorthWest and is scheduled for conversion in February 2018. Chula Vista City Employees FCU was chartered in 1967 and the $2.8 million dollar credit union represents approximately 579 members. Lydia DeNecochea,…
CU*Answers is excited to announce the new bill pay payments analysis dashboard. With this new dashboard, credit unions will benefit from being able to review members payment details, including when bill payment checks clear, right in CU*BASE®, the CUSO’s core processing platform. The feature currently works with credit unions using It’s Me 247 Bill Pay…
The CU*Answers Imaging Solutions team has partnered with eDOC Innovations and Virtual Strongbox to hold contests to create a friendly competition between credit unions utilizing their products to encourage them to adopt a culture internet retailing with members. In today’s world with so many members leading busy lives and being increasingly plugged in to a…
CU*Answers kicked off year three of its popular Executive Study Boot Camp program, welcoming 20 credit union professionals to a year of intensive interactions and collaboration around the subject, “What Makes Data Valuable?” In January a second group of ten participants will meet to kick off the “Building Solutions in a Cooperative” Boot Camp. Boot…
CU*Answers’ November “Tricks of the Trade” webinar featured resources to assist clients with learning more about features that were implemented with the 17.10 CU*BASE® release. Included in the training were new booklets, brochures, and help topics written specifically to educate clients about the new features. Highlighted features included holds on remote desktop capture deposits, a…
Starting in the 4th quarter of 2017, CU*Answers Network Services (CNS) launched a new offering for credit unions to assist with infrastructure and cybersecurity management. The offering, Complete Care Essentials, is designed around the same principle as the all-inclusive Complete Care offering but utilizes a one-size delivery of essential services using private and public cloud…