CU*Answers announced that its next Collections Roundtable Session will take place at its Grand Rapids headquarters on May 22nd. CU*Answers said its Collection Roundtable represents an active group of clients utilizing its CU*BASE® processing system who regularly meet with a variety of CU*Answers Collections experts to review various CU*BASE features and industry topics of interest.…
CU*Answers, the West Michigan-based CUSO, announced a recent enhancement to its CU*BASE® data processing software that improves on its global search function. Previously, staff had the ability to search for an account on the last four digits of the member’s credit card; the enhancement now enables staff to search based on ATM and debit cards.…
CU*Answers, the 100% credit union-owned CUSO, has launched a new website called Asking the Right Questions (http://asking.cuanswers.com/). The site was designed to educate board members and credit union management. Board directors use the site to make sure they are asking the right question and staying engaged; while CEOs and management make sure they are answering…
CU*Answers, the West Michigan-based data processing CUSO, attended the 82nd Annual Illinois Credit Union League trade show in Schaumburg, IL on April 26-28. Staff members exhibited the CU*BASE® core data processing software platform to credit union staff, and participated in workshops with attendees.
CU*Answers, the 100% credit union-owned data processor, recently re-iterated that its Accounting Team website is receiving excellent reviews. The site was built to provide clients with a detailed description of every invoice line item, as well as instructions on how to reconcile the invoice to the core platform.
100% credit union owned CUSO, CU*Answers, recently announced the release of its newly redesigned e-Statements. The new e-Statements were designed in partnership with eDOC Innovations to help streamline the experience for credit union members who have signed up for e-Statements. The new style improves the visual presentation by sharpening images and implementing additional interactivity. Members…
West Michigan based data processor, CU*Answers, announced the deployment of the latest software upgrade to its flagship data processing system, CU*BASE®. The 11.8 software upgrade took immediate effect after its release to all self processing credit unions on April 13th and to online processing credit unions on April 22nd. CU*Answers went on to say the…
Web Services worked with long time client Messick & Lauer P.C. on the launch of their redesigned CUSOLaw.com site. The redesigned site builds on their previous design foundation and is based on our WordPress with SiteControl platform. This new website adds some modern style and a new responsive mobile layout. Visit CUSOLaw.com to see the new…
Michigan core processing CUSO, CU*Answers, announced that 129 different classes are offered in the 2012 Education Catalog. The year began with over 80 courses being offered via web conference, but due to ongoing client requests it is anticipated that over 350 web conference events will be scheduled by the end of 2012.
CU*Answers, a core processing CUSO, is pleased to present a new organizational concept among our teams that have direct Client Interaction. This new concept has been designed to align the teams that directly interact with our clients. This is the team that will guarantee that every client interaction in the CU*Answers network leads to success.…