CU*Answers, the West Michigan-based cooperative CUSO, announced that with the addition of two credit unions having recently purchased CU*Answers Class A stock ownership, it had now reached a record fourteen new credit union owners for its 2012 fiscal year that ended September 30th. The two newest owners are MidUSA Credit Union (Middletown, OH) and Rockford…
CU*Answers released a new feature to CU*BASE, its flagship core data processing system, designed to uncover suspicious or anomalous cross channel activity. The new feature was originally designed to meet the requirements of the FFIEC guidance letter published in July of 2011 which relates to the monitoring of high risk transactions through internet channels.
CU*Answers, the 100% credit union-owned CUSO, recently held a CU*Answers University course for its credit union clients titled “Simplifying Business Continuity Management.” Jim Lawrence, Manager of Disaster Recovery and Business Resumption Services, hosted the event and indicated that the course is “a ‘must attend’ for credit union professionals responsible for continuity risk management and/or the…
West Michigan-based core data processor, CU*Answers, announced that with its 12.0 Release, provided to clients at no cost earlier this year, credit unions can take advantage of “Smart Messaging” in its online banking product, It’s Me 247. The feature, which can be activated by the credit union for free, uses professionally-designed marketing graphics created by…
West Michigan-based CUSO, CU*Answers, announced that it will be hosting a CU*Answers University session: Dashboard Dives. The series, part of the CUSO’s 2013 Executive Study Group Network Project, will be led by CU*Answers CEO, Randy Karnes. During the web conference training sessions, credit unions utilizing the CU*BASE® core platform will have the opportunity to converse…
CU*Answers, a 100% credit union-owned cooperative CUSO, announced that its annual CEO Strategies Week will be held during the week of November 5th in Grand Rapids, Michigan. The event is comprised of two separate two and a half day sessions allowing CEOs to choose the session which best fits their schedules. The cost for attending…
West Michigan-based cooperative CUSO, CU*Answers, announced that it will be attending the Indiana Credit Union League 78th Annual Meeting & Convention in the first week of October. CU*Answers indicated that credit unions will be able to find information at their booth on their core platform, CU*BASE®, as well as information on self-service products and other…
CU*Answers, a 100% credit union-owned core data processor, announced that using their core platform, CU*BASE, credit unions can easily view their member retention in a single screen. The graphical dashboard is a powerful tool that allows the user to view the number of memberships opened in a year, and how many of those members remained…
CU*Answers eDocument strategies team manager John Beauchamp recently visited Besser Credit Union in Alpena, Michigan to assist them with their eDocument strategy planning. As a result, the credit union learned of eDocument tactics that lead to operational efficiencies. They also learned how these efficiencies can subsequently improve member service and even attract new members as…
CU*Answers is pleased to announce that all supported EFT Vendor Mandates for Fall 2012 have been completed. These mandates are part of the efforts that CU*Answers takes pride in providing to their credit unions so that card and transaction processing for ATM, DEBIT and Credit portfolios are secure and reduce fraud risk. The EFT marketplace…