CU*Answers

  • CU*Answers to Host Credit Unions for Leadership Conference

    CU*Answers, the West Michigan-based CUSO, announced that it will host its annual Leadership Conference for credit unions utilizing its CU*BASE® data processing software in Grand Rapids, Michigan. The event, taking place on June 19-21, will bring together credit unions from all over the country as CU*Answers unveils its vision for the network during the coming…

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  • CU*Answers Continues to Expand 5300 Call Report Tool

    West Michigan-based data processing CUSO, CU*Answers, recently made updates to its automated 5300 Call Report tool that allows clients to quickly calculate Loans Granted YTD. CU*Answers said it is constantly improving the 5300 Call Report Tool on its flagship core data processing system, CU*BASE®, to assist credit unions with the task of completing the report…

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  • CU*Answers Places an Emphasis on Disaster Recovery Capabilities

    CU*Answers, the 100% credit union-owned CUSO, indicated that during the month of May they would be performing a lengthy rollover test of their high availability capabilities. During the rollover period the CUSO indicated that it would move production of its core processing systems to its High Availability data center. The CUSO added that multiple tests…

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  • CU*Answers Rolls Out Roving Tellers

    West Michigan-based date processing CUSO, CU*Answers, announced a recent enhancement to its core processing system—Roving Teller. Whereas previously staff moving between branches might have to use a “floating” drawer, now tellers can move freely between branches using the same Teller ID credentials. Tellers can now open a drawer at one branch in the morning, close…

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  • CU*Answers Announces Collections Roundtable

    CU*Answers announced that its next Collections Roundtable Session will take place at its Grand Rapids headquarters on May 22nd. CU*Answers said its Collection Roundtable represents an active group of clients utilizing its CU*BASE® processing system who regularly meet with a variety of CU*Answers Collections experts to review various CU*BASE features and industry topics of interest.…

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  • CU*BASE® Expands Search Capability

    CU*Answers, the West Michigan-based CUSO, announced a recent enhancement to its CU*BASE® data processing software that improves on its global search function. Previously, staff had the ability to search for an account on the last four digits of the member’s credit card; the enhancement now enables staff to search based on ATM and debit cards.…

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  • CU*Answers Helps Credit Union Board Members Ask the Right Questions

    CU*Answers, the 100% credit union-owned CUSO, has launched a new website called Asking the Right Questions (http://asking.cuanswers.com/). The site was designed to educate board members and credit union management. Board directors use the site to make sure they are asking the right question and staying engaged; while CEOs and management make sure they are answering…

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  • CU*Answers Attends ICUL Annual Trade Show

    CU*Answers, the West Michigan-based data processing CUSO, attended the 82nd Annual Illinois Credit Union League trade show in Schaumburg, IL on April 26-28. Staff members exhibited the CU*BASE® core data processing software platform to credit union staff, and participated in workshops with attendees.

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