CU*Answers

  • Mobile Web Bill Pay Now Available

    CU*Answers, the 100% credit union-owned CUSO, has announced that starting November 11, 2012, its customers and owners utilizing EasyPay processing by Fiserv will be able to perform bill payments through It’s Me 247 Mobile Web service. Credit Union members will be able to schedule new payments, manage existing and pending payments, view payment history, and…

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  • CU*Answers Releases New Concentration Risk Analysis Features

    CU*Answers, a cooperative CUSO, announced the release of new groundbreaking functionality to its CU*BASE® GOLD core data processing platform. Interestingly enough, this analytics tool set meets the majority of the recommendations recently issued in a bulletin on Supervisory Guidance published by the Office of the Comptroller of the Currency (OCC) putting CU*Answers clients years ahead of…

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  • “Of Course!” a Hit with Credit Union CEOs

    West Michigan based-cooperative CUSO, CU*Answers, says that Of Course!, a website designed for credit union collaboration, has become a popular destination for CEOs whose credit unions are on the CU*BASE® core platform. The site was designed by the CUSO to provide CEOs a private place in the network from which to share ideas and ask…

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  • Secret Service to Make Guest Appearance at CU*Answers Collections Roundtable Discussion

    CU*Answers, the 100% credit union-owned cooperative CUSO, recently announced that the United States Secret Service will be making a guest appearance at its next Collections Roundtable discussion. The roundtable events, held at CU*Answers’ corporate headquarters in Grand Rapids, Michigan, allow credit union staff to meet with CUSO representatives to discuss the changing collections environment, and…

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  • Unison Credit Union Sees Benefits from eSignatures

    Unison Credit Union, based in Kaukauna, WI is enhancing their branch efficiency with their members with the use of ProDOC Packages™ and eDOCSignature™ from eDOC Innovations. ProDOC Packages™ is a workflow management tool for automating electronic document and image processing of transactions, bundled together ‘packages’ for transaction processing and eSignature. Loan documents, new accounts, and…

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  • CU*Answers Prepares its Credit Unions for Year End

    That time of year is fast approaching and CU*Answers, the 100% credit union-owned core data processor, is preparing its credit union clients for year end. The CUSO recently announced that it had completed its annual Year-End Processing Guides, and would be distributing it to its clients in October. The guides are available online, but a…

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  • CU*Answers Provides Clients with New Online Campus

    West Michigan-based cooperative CUSO, CU*Answers, recently announced that it will be providing its credit union clients with a new and improved online campus for industry and software training. The CUSO indicated that credit unions will be able to access their training site from a direct link in its core processing platform, CU*BASE®. The new online…

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  • CU*Answers and Member Next Suggested Product

    CU*Answers, the 100% credit union-owned core data processor, announced that credit unions utilizing its CU*BASE® processing system can take advantage of a full-feature sales system that includes cross sales, sales tracking, and leads generation for no additional fee.

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  • CU*Answers Adds Record 14 New Owners in 2012

    CU*Answers, the West Michigan-based cooperative CUSO, announced that with the addition of two credit unions having recently purchased CU*Answers Class A stock ownership, it had now reached a record fourteen new credit union owners for its 2012 fiscal year that ended September 30th. The two newest owners are MidUSA Credit Union (Middletown, OH) and Rockford…

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  • CU*Answers Releases New Fraud Detection Feature for CU*BASE®

    CU*Answers released a new feature to CU*BASE, its flagship core data processing system, designed to uncover suspicious or anomalous cross channel activity.  The new feature was originally designed to meet the requirements of the FFIEC guidance letter published in July of 2011 which relates to the monitoring of high risk transactions through internet channels.

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