Tony Muka

  • CUSO Urges Clients: Utilize Online Banking Interactively

    During its recent Annual Leadership Conference, the technology CUSO, CU*Answers, recommended a series of goals for credit union clients to focus on during the 2011 business year.  The recommendations are spurred from recent enhancements to the online banking platform It’s Me 247 and focus on member security awareness and early adoption of online tools.

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  • Call Center Unveils Disaster Recovery Support Plan

    Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced recently that two credit union partners have engaged its Xtension Call Center to provide phone support in the event of a disaster declaration, Appleton, WI-based Prospera CU ($148M in assets, 16K members), and Manhattan-based Progressive CU ($612M in assets, 6.5K members).

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  • Xtend Business Lines Continue Growth

    Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, continues on a growth path based on a recent analysis of its core product and services offerings.  The key product offerings include back-office accounting support, inbound and outbound contact center support, compliance monitoring, member marketing and electronic communication services.

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  • Xtend CUSO Re-elects Board Directors

    Xtend Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently held an election for its Board of Directors during its annual stockholder’s meeting.  The ballot consisted of three incumbents: Jeanna Eckhardt, CEO of Michigan Coastal CU (Muskegon, MI), Glenn Kretchmer, COO of ATL CU (Wyoming, MI), and Randy Trimm, CEO of Ohio Catholic FCU (Garfield…

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  • Collaborative Marketing Service Kicks into Overdrive

    Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, reported that participation during the first four months of its new collaborative marketing service has exceeded preliminary expectations.  The new service, called CU*OverDrive, provides the turnkey execution of a full year of marketing campaigns for participating credit unions.  The campaign calendar was developed during a series…

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